Arenas Blancas Hotel, Varadero Cuba. 4 stars.

Awfull Cuteis

Very Bad
I just came back from Arenas Blancas 4 days ago and unfortunately it was the most horrible resort my group had ever seen. When we got there it took them over 4 hours to have our rooms ready, in that time we were forced to stay in our travel cloths (hot track pants) and leave our bags in the lobby because they refused to store them for us. When we actually did get our rooms, we found 2 double beds when we requested 1 king size bed, the t.v was broken,we had a huge rust stain in our bathtub,the pictures on the wall had broken glass in them. Not a "4 star resort" They say that what is in your mini fridge is "complementary" mean when that's gone..that's it. We drank all our water within the first 24 hours and they threw away our bottles so we could not refill them, the bar doesn't provided bottled water and the hotel refuses to provide anymore bottled water. The food was the most vile crap I have ever encountered. If someone served it to me in Canada I would throw it at them! We tried to book a la carte restaurants the day after we arrived and they told us we could only book 1 of the 3 because they were all booked, i don't know when they expected us to book these restaurants but.....welcome to Cuba..where the customer is always wrong. Once we got to the a la carte restaurant we quickly realized it was the exact same gut wrenching food they serve at the buffet only now at least there's good service. You can't sit in the buffet with being nearly carried away by flies. Late one night we found cockroaches coming from the snack bar (the only decent place to eat) The grill, pasta bar, and any other cooking utensils are absolutely filthy! If you have any type of food allergy or sensitive stomach..stay away from this resort.. they have cross contamination like you would not believe. "What do you mean you don't want raw fish on your raw chicken" We tipped every service person we came into contact with and they were still rude! I work in the service industry and typically you get a tip when the service was good-excellent. The Cuban people act like assholes at best and still think they deserve a tip! Our towels and sheets were not changed at all through the week. By the end of our trip we might as well slept in the sand, which might not be such a bad idea since my boyfriends extremities are completely covered in bites from god knows where from this filthy resort! We came home and he has not been able to work for 4 days due to the horrible bites and staph infection he acquired at Arenas Blancas. Because of my groups experience here it's safe to say I wouldn't send my worst enemy to this resort. I think anyone who liked this place must have severely low standard and/or sniffing glue.

Poor Hilly

Fantastic
We just returned from Arenas Blancas on Jan 30. This hotel has gone downhill since the last time we visited 2 years ago. Lets start with the food. The food was disappointing at the least. Not much variety, unless you like fish, which seemed to be served at almost every meal, except breakfast. Now, I know you don't go to Cuba for the food, but at least you should have some variety. The best part of each meal, was the bread.............its incrediable There is a lot of theft on this resort. I left a $250 pair of sandals of the beach, while we were helping the beach guy stack the beach chairs. We walked away and I remembered them about 20 minutes later. I walked back to the beach and the guy never saw them. ............yeah right. I offered a reward to the pool and beach staff to get them back, but it never happened even though you could tell by talking to them, that either they had them or they knew who did. I met a lady that had left her sunglasses on the table in the buffet, she walked to the elevator about 100 feet away, remembered them, went back, and they were gone and the staff never saw them. Tourists would never steal sandals or sunglasses as they usually bring their own.