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Blau Privilege Cayo Libertad Hotel, Varadero Cuba. 5 stars.

  • Start based on 42 reviews
  • No price
  • Destination: Varadero
  • Address: Autopista Sur final Punta Hicacos, Varadero, Cuba
  • Phone: 45669966
  • Accept child:Yes
  • Description: Blau Privilege Cayo Libertad Hotel Cuba

  • Mapa de Blau Privilege Cayo Libertad Hotel

    Reviews
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    Review about Blau Privilege Cayo Libertad Hotel
    Poor Tammy C

    “Below standard even for Cuba ”
    We were at this resort from February 25-March 4 , 2014. We chose this resort as it has many great reviews from past visitors. I don't know what has occurred in the past few months, but here is my views regarding the resort. PRO'S - weather, rooms are large, free safe in room, drinks at the outside bar were great and service was fast, servers at the swim up bar were amazing, very quit by the pool, fast check in and check out. CON'S - septic smell very bad throughout the resort and was emptied during the early afternoon on a daily basis, food was terrible i.e., toast everyday came out hard as rock like Melba toast with no butter, ran out of tea on day 4 of our trip, most fruit was canned fruit, vegetables were canned, alway running out of food and not replenishing it. lobster was overcooks and like mush. Never any staple foods on the resort such as potatoes. I can go on and on about the food (enough said). The servers in the Cayo side of the resort were very rude and not helpful to our requests. Alway running out of plates and bowls and it was like pulling teeth to get more. We started eating breakfast at the a la carte restaurant for the first 2 days, but took 45 minutes the first day in which we only order French toast. The second day, it took over 1 hour for service and there were only approximately 20 people in the restaurant. We like to tip everyone the gives us good service at the resort. No peso's available at the resort (1.00). The beds in the rooms are 3/4 beds pushed together to make a king bed but both beds are made separate, linen dirty, towels dirty, not enough staff. The sunwing rep (female) was very rude and aggressive with us and not helpful at all. This will not discourage us from going to Cuba, but will never go to this resort again. We paid good money for this resort expecting more that what we received, which was nothing.

    Average JoyBarnet

    “Beautiful but don't go for the food ”
    We arrived at the resort after spending two days in Havana. The receptionist was very friendly and although we arrived early, well before the check-in time of 4pm she said she would do her best to get our room ready quickly and we should come back in an hour. We duly looked around the resort and beach and noted it to be very clean with well manicured gardens. The sea looked turquoise and inviting. The buildings all appeared to be well maintained. After an hour, our room still wasn't ready so we went to have some lunch. There is only a small buffet containing salad, cold meats etc., and desserts. Everything else is ordered from the menu and served to you at the table. We ordered lunch and after 40 minutes it came and was lukewarm - the alarm bells started ringing !! We went back to reception and our room was ready so the "buggy" took us and our cases to the room. The room was extremely spacious with a huge double bed, sofa, table & chairs, large bathroom, separate toilet and separate hanging/clothing. area. There was also a huge balcony overlooking a plain grassed area with trees. If you looked to the right you could just see the beach and sea. Two very old loungers were present on the balcony with a table all in need of serious renewal but they were in fact comfortable. A bottle of champagne and a bottle of rum were also awaiting us together with a welcome letter from the management. The room has a TV (hardly any channels available) and a fridge which is re-stocked with soft drinks and beer every day (provided you drink what is in there). There is a coffee percolating machine which was little better than useless, the coffee was foul and there was no milk or whitener. I called for our maid and gave her a very generous tip to start with and thereafter for the whole of the stay our room was kept spotless with beautiful towel decorations every day. Our room was well situated on the ground floor and close to the pool and restaurant. The staff are friendly and helpful and the resort as stated before very clean. There is however only the one restaurant (unless you choose to go to the sister hotel). There is no entertainment in the evening other than the cigar/piano bar which has a pianist and a violinist and a pool table. That's it for entertainment unless you go to the sister resort. The beach is lovely, not the best I've seen but powder soft sand albeit lots of seaweed. The sea is beautiful quite warm but beware the sea at this resort doesn't just shelve there is a sheer drop about 20 yards out and I was completely out of my depth together with this there is an extremely strong current and although I am a strong swimmer, I had difficulty getting back to within my depth - this is an adults only resort and the sea here is certainly not suitable for children. The food was ............... absolutely awful, the worst we have had anywhere in the world. Poached eggs are like bullets toast is brittle and always cold more like hard stale bread. They never changed the menu in the seven days we were there and half the things on the menu were not available. Yes I could have had grilled lobster every night but the meat was grey, mushy and almost cold yuk. The beef is like shoe leather, the chicken breast was never available and the pasta almost always came up lukewarm. Coffee is lovely (but takes at least 15 minutes to come) Ice cream is good. Creole shrimp was good the first time, next time it was completely different. The specialist restaurants at the sister resort are not much better. You have to book these 24 hours in advance and we found several were fully booked. The Italian is just about edible, the Spanish was edible but eat before you go as you don't get a choice and you don't get much food and the red wine in the Spanish restaurant is so watered down it is literally like coloured water. As for the Fish restaurant take my advice don't even try it, we ended up walking out (and so did a few others) food was cold and just awful, shame because the location in the lighthouse is lovely. There are shows and entertainment at the sister hotel but it is extremely crowded and busy with screaming kids everywhere so we stayed away. We did go into Varadero itself and found a lovely restaurant in a Cave called The Grotto, not too expensive and wonderful lobster and prawns. We also went to the Beatles Bar which is a short walk from the cave restaurant to watch a live band. This was a very pleasant evening culminating in a taxi ride home in a 1927 Model T Ford. My husband loves fishing and fished everyday in the resort in the "sea" lagoon. Caught lots or fish (nothing big) and a lobster. There is of course big gaming fishing if you wish to book it. Lastly, the pool bar serves ALL its drinks (beer, wine, cocktails) in tiny plastic cups which are totally inadequate. We noted lots of people had brought their own "insulated beakers" and the bar staff are happy to fill these with beer, wine, cocktails, water or coffee. We tried to buy a couple of these there but they are not to be found on sale ANYWHERE not in Varadero or Havana so TAKE YOUR OWN WITH YOU. All in all a fairly relaxing break but I would definitely not go back and in all honesty wouldn't recommend. There are millions of other countries that have beautiful beaches and sea, lovely staff and rooms but never before have I lost weight on a holiday because the food was so bad. Feel free to message me if you have any questions. Joy

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