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  • Hotel Casagranda

    Casagranda Hotel Cuba

    • Destination: Santiago de Cuba
    • Address: Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba, Cuba
    • Phone: 5421147
    • Accept child:Yes
  • Description: Casagranda Hotel Cuba

    It is located in the historic heart of Santiago de Cuba, the capital of the eastern province of the same name, across from the former Plaza de Armas (Arms Square), Céspedes Park today. The hotel is seven kilometers away from Santiago


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  • Room facilities
    110 volt power
    220 volt power
    air conditioning
    balcony or terrace
    ceiling fan
    hairdryer
    handicap facilities
    hot and cold running water
    minibar
    private bath
    Satellite TV
    telephone
  • Airports next to Casagranda
  • Airports: Santiago de Cuba Airport

    Santiago de Cuba Airport

    The airport has a drawing of Che Guevara on one of its outside walls. Pope John Paul II flew to this airport during his last visit to Cuba, flying round-trip between here and José Martí International Airport in Havana. Likewise, Pope Benedict XVI, during the second papal visit to Cuba, flew here for Mass and other activities, from his visit to León and Guanajuato in Mexico, before moving on to Havana. The airport is basically a turbo-prop centre. Nevertheless, Jet aircraft also fly to this airport. Most commercial flights into SCU are domestic, but there are about twenty international flights each week; while these international flights are done mostly by domestic airlines, the international routes have nevertheless awakened the interest of some foreign airlines that might open flights into this airport in the future. Antonio Maceo Airport (IATA: SCU, ICAO: MUCU) is an international airport located in Santiago, Cuba

  • Car rental offices next to Casagranda
  • Hotel Casagranda Car rental officeHotel Casagranda Car rental office

    Calle Herredia, entre San Pedro y San Felix, Santiago de Cuba
    022686107 3m

    Trocha y Moro Car rental officeTrocha y Moro Car rental office

    Trocha y Moro. Santiago de Cuba
    022686001 772m

    Hotel Melia Santiago de Cuba Car rental officeHotel Melia Santiago de Cuba Car rental office

    Ave de las Americas, Santiago de Cuba
    022687177 2km 020m

    Hotel Las Americas Car rental officeHotel Las Americas Car rental office

    Ave Las Americas y General Cebreco. Santiago de Cuba
    022687160 2km 185m

    Oficina Yarayo Car rental officeOficina Yarayo Car rental office

    Oficina Yarayo. Santiado de Cuba
    022623884 2km 201m

  • Restaurants next to Casagranda
  • International Restaurant Casa Granda Restaurants International Restaurant Casa Granda Restaurants

    Hotel Casa Granda, Santiago de Cuba
    322 653021 0m

    Roof Garden Restaurants Roof Garden Restaurants

    Heredia y San Pedro, Hotel Casagranda No. 658, Plaza de Marte, Santiago de Cuba
    (5322) 653021 3m

    Matamoros Restaurants Matamoros Restaurants

    Calvario e/ Aguilera y Enramadas, Santiago de Cuba
    (5322) 686459 259m

    La Maison Restaurants La Maison Restaurants

    Ave. Manduley e/ 1ra. y 3ra., Rpto. Vista Alegre, Santiago de Cuba
    1km 450m

    Buffet La Casona Restaurants Buffet La Casona Restaurants

    Melia Santiago Hotel, Santiago de Cuba
    (5322) 687070 2km 023m

    Zunzun Restaurants Zunzun Restaurants

    Ave Manduley No. 159, Rpto. Vista Alegre, Santiago de Cuba
    (5322) 641528 2km 528m

    Cayo Granma Restaurants Cayo Granma Restaurants

    Cayo Granma Bahia de Santiago, Santiago de Cuba
    (5322) 690109 6km 703m

  • Currency Exchange next to Casagranda
  • Hotel Santiago Currency Exchange Hotel Santiago Currency Exchange

    Calle 11 No. 2 e/ E y F, Chivirico
    (5322) 643894 2km 023m

    Hotel Versalles Currency Exchange Hotel Versalles Currency Exchange

    Ave. Raúl Pujols , Km 1½
    (5322) 695376 2km 865m


  • Reviews
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    • birdsofafeather1
      K S
      Review about Casagranda Hotel
      Awfull Awfull

      “Do not stay there!”
      We stayed in the hotel for 2 nights at the beginning of June 2014. The hotel is located right in the center of town, however, the rooms are terrible! Our room was dirty and dusty and we even had mold in the bathroom. Our bedsheets were dirty too. We would never stay here again! Breakfast is terrible and the only good thing about this hotel is the rooftop view. However, it is enough to go there and have a drink - no need to stay at the hotel!

    • birdsofafeather1
      empathyWasagaBeach
      Review about Casagranda Hotel
      Awfull Awfull

      “Do not stay here!!!! ”
      The worst place I ever stayed!! Rude, unfriendly, uncaring staff. Lock up your belongings or anything of value will be gone. The cleaning staff have access to your room safe (2 CUC/day) with their room key. Food was uncooked, uneatable and smelled rotten. Elevator doesn't work all the time. The music from the square on the street was very noisy until 3 a.m. Don't be fooled into thinking that any juice or beer left in your fridge is free, they charge 4-5X more for simply putting it in the fridge. Dangerous area, large fight with machetes in the hotel square one of the nights we were there.

    • birdsofafeather1
      dicknjan
      Review about Casagranda Hotel
      Awfull Awfull

      “Awful stay ”
      The front of house features of this hotel seem quite good. There is an attractive terrace bar overlooking a square, the restaurant looks nice and offered an uninspired breakfast (but that seems normal for Cuba), the lift works. If you leave the Hotel you are pounced on by Jiniteros. The problems we had were the unfriendly reception and the appalling room (410). The room and corridor smelt of boiled cabbage. The room was dark and the lighting was too poor to read by. The fittings were shabby and rusty. It was grubby. The safe didn't work (we did get it fixed after a long wait). The bathroom had no plugs and there were none available at reception (no wifi either). The faucet for the shower / bath leaked and one could neither have a bath nor a proper shower. The room was noisy. All the time there was an odd sound of water being moved around a tank. Then in the evening the rooftop bar holds a cabaret so there is music and the clip clop of heels directly above our room. Eventually that stopped but we were then woken at 6am by the staff shouting in the service area just down the corridor. We left that morning substantially changing our travel plans. I really do not understand the different views expressed by other reviewers and it may be that we found this hotel on a bad day with poor reception and a bad room that was made worse by the noise.

    • birdsofafeather1
      sara m
      Review about Casagranda Hotel
      Awfull Awfull

      “Casa Granda -Nightmare- Cubanacan Greed”
      January 4th, 2014: My friend and I spent 1 night at "Casa Granda" in Santiago de Cuba... got sick from the exhausts coming from the vent, the mattress was socking wet, the towels wet,putrid odor all over the room (and clothes) have to change room at 4am ... shortly after the other room was also a mildew mess ... No customer service to mention on the site...and charging 122 dollars ... I asked for a report to be done ... nobody followed up!! They rush us out to let other guest in ...

    • birdsofafeather1
      Martine1974
      Review about Casagranda Hotel
      Poor Poor

      “Doesn't deserve 4 stars ”
      We spend one night in that hotel on our 3 weeks trip in Cuba and it was the haw fullest one. In the middle of the night, two prostitute were knocking hard on our door. In the room next door, we could follow during the night the talking of two men about their experience with the prostitute... In general, the rooms was clean but stinky. The hotel is a very imposante colonial building, overlooking a little square and the cathedral. The terrasse on top gives a wonderful view over the city.

    • birdsofafeather1
      hamilton5551
      Review about Casagranda Hotel
      Poor Poor

      “Historic building in great location let down by poor maintenance of rooms.”
      If you like to be in the centre of the action and can sleep regardless of outside noise then there is no better place to stay in Santiago. Fantastic location overlooking the lively and noisy square. Suggest you party with locals into the wee small hours before you go to bed. As a hotel we found it ok. Good breakfast with lots of choice. Rooms are tired and neglected although clean and comfortable. The terrace bar overlooking the square is quite simply the best people watching location in the whole of Cuba. The food served there is ok. Staff vary from being excellent and helpful to rude and unhelpful, pretty much the norm in Cuban hotels. On balance we found more of the former in this hotel. Touts around the hotel are a minor pain in the posterior so you do need to say no and look like you mean it. Santiago is the seediest city we visited during our 4 week trip around Cuba. Lots of middle aged German and Italian gentlemen with beautiful young dark skinned Cuban women in tow. Pimps seem to operate free from any police attention in the square in front of the hotel.

    • birdsofafeather1
      Mandy261
      Review about Casagranda Hotel
      Poor Poor

      “Avoid at all costs ”
      Great location and an imposing building. But when we stayed the lift was broken - still was a week later - and the air con was not working in our room. As we overlooked the square and needed to keep the doors open for some air the noise was deafening. The food was fairly dismal - breakfast was awful so all in all ok for a night but no longer.

    • birdsofafeather1
      Lostyeti73
      Review about Casagranda Hotel
      Average Average

      “Great location ”
      Stayed with my wife during a visit to Santiago de Cuba. Rooms were basic but comfortable the hotel has a great central location and a good terrace bar I'd suggest not paying to visit the roof bar terrace if all you want is a drink as the service and mojitos are better in the lobby bar which also overlooks the square a great place to people watch and unwind. Don't think I'd choose this hotel for a holiday but it's great for one or two nights if you want to visit Santiago.

    • birdsofafeather1
      BecharaYen
      Review about Casagranda Hotel
      Average Average

      “Maybe the best hotel in town, but ... ”
      It seems that it is one of the nicest - if not the nicest hotel in town. Right where the action is, the nicest tourist spots, etc. Hotel itself has a nice external architecture, but the interior, including the rooms, is not super. 2 or 3-star level. Plus salsa music all night long, no matter which room you choose. The only other viable option, we think, is the Melia hotel, which is more modern, lacks the charm, but also far from anything nice to see.

    • birdsofafeather1
      Vanesa8405
      Review about Casagranda Hotel
      Average Average

      “Good location but doesn't deserve four stars”
      The location is very good and the rooms are quite spacious but I don't think they deserve four stars. The service was average ( the guards were very good though and took me to good restaurants the two nights I was there), the breakfast buffet was poor. What's more; the breakfast wasn't included the first arrival day which I think is ridiculous. 10CUC for an average breakfast. Totally NOT worth it. It was very warm in Santiago and I was longing for a pool. If you get a good deal you could stay here but don't pay too much for this hotel. The location and the rooftop view is the only positive things.

    • birdsofafeather1
      Pat C
      Review about Casagranda Hotel
      Average Average

      “Aging Hotel but great location and bar ”
      I stayed at the Casa Granda in Santiago de Cuba recently. The rooms were fine but very worn. It is a shame that great old buildings are not being maintained by the government. The condition was much like you'd expect anywhere outside of Havana. The electricity worked mostly as did the hot water. The hotel leaked in the common areas during a heavy rain. All that said, the hotel is charming and its location is right in old town. A short walk to wonderful views and to street music. The bar was wonderful and I would recommend a drink there even if you didn't stay.

    • birdsofafeather1
      Woodroad
      Review about Casagranda Hotel
      Average Average

      “Prime location, stunning vistas ”
      This is clearly the best hotel in Santiago, and it?s prime position on the square offers some stunning vistas, especially from the roof at sunset. The terrace on the lobby level was the location for one scene in Graham Greene?s ?Our Man in Havana,? and it seems hardly to have changed. The hotel was clean, the beds were comfortable, and the noise level on the inside courtyard was not too bad, considering its location in the middle of town. Our check-in and check-out was part of a group, and it was handled quite efficiently. The buffet at breakfast was a disappointment. It was hard to get fresh milk or cereals (which were quite stale), the bread was past its prime, and the hot dishes (e.g., Brussels sprouts for breakfast!) were unappetizing. The omelets were apparently pretty good, although we didn?t try them. Time to pull out the granola bars from home.

    • birdsofafeather1
      Alfred C
      Review about Casagranda Hotel
      Average Average

      “Ok Hotel bad place ”
      I think my room number was 202 there was some kind of music festival going on with the base pushed up so loud that made things shake, my room perfectly alined with the stage, unable to change the room upon request. (Hotel did not have control over the noise) the top of the curtains had black stains on them, other than that the room was fine with windows facing the plaza. The roof was nice but service was horrible i had to get the waitress for service, wait forever for the food to come from downstairs, then get up to find someone to pay the bill for the mediocre food. Once outside it was none stop people trying to sell you something, offering taxis, paladars, not my way to spend my day. I hated this place and could not wait to get out. I understand the economic issues but i don't have to like it. My thanks to the bell man who brought up the luggage and took time to fix it after it was broken somewhere along the trip.

    • birdsofafeather1
      Torontodestiny
      Review about Casagranda Hotel
      Average Average

      “Great vantage point ”
      I loved being in the hustle and bustle. I asked for a room overlooking the square and I actually got it. I had to wear earplugs because I had late nights and the drumming started at 8:30 every morning. I had a comfortable king-sized bed. The AC was quiet and the temperature of the room was perfect for me. The water pressure was terrible but the water was hot. The elevator was down about half the time. Breakfast was so-so - I would say typical for Cuba, but I got scrambled eggs made to order every morning and those were delicious. My maid was really nice, as were the security guards. The staff at reception were so-so. Lots of colourful characters in Parque Cespedes; some you want to talk to and some you don't. The rooftop garden and the veranda are both great places for a coffee or a drink.

    • birdsofafeather1
      PeterFrance
      Review about Casagranda Hotel
      Average Average

      “Central ”
      Vestiges of its former grandeur, alas now well past, but some very nice features, especially the broad roofed verandah right across the front of the hotel, overlooking the square. The food was so bad that we totally stopped eating, and I got a diabetic attack. But that's pretty standard throughout Cuba - you certainly don't go there expecting any culinary experiences. I think the question, rather than 'Why would you want to stay at the Casa Granda?' is more pertinently, 'Why would you want to go to Santiago de Cuba in the first place?'. Once was certainly one time too many, for me, considering the drama of getting there, with a fourteen hour delay by the national airline.

    • birdsofafeather1
      Fernando Z
      Review about Casagranda Hotel
      Average Average

      “Casa Granda, not grande ”
      Was in Casa Granda 1-16-13 departing 1-18-13. Wonderful location with a well-lit area for drinks right across from a large square. There is a Banco Nacional across the plaza from the hotel with murals on the walls inside the bank but, curiously, the guard would not allow photos of scenes of what was evidently expected from the Revolution:prosperity-equality-industry-agriculture. The elevator was not operating so, either you carry the luggage yourself or you pay to have it done. I suspect the bellhops are in no hurry to see that it gets fixed. Ask for a room that does not face the plaza-Cubans were up until 5 a.m. talking loudly the nights we were there. Also, try not to take rooms on the 4th floor-the entertainment and music starts on the 5th floor around 10 pm and they made a huge racket moving and scraping heavy furniture across the floor right above us both to begin the evening and at the end. Felt like we were in the same room with the movers. Also, there is no easy place for tour buses to park next to the hotel so you may have to walk your baggage down the street.

    • birdsofafeather1
      veracruzz
      Review about Casagranda Hotel
      Average Average

      “Good only for overnight stay”
      Positives: Smack dab in the middle of the salsa son music scene in Santiago and the historic district. Good hot water flow in the shower. Clean linen. ESPN and CNN on tv. Negatives: Elevator rarely works, be prepared to walk 5 flight of stairs.Terrible food and restaurant service. Internet 1 computer rarely works.

    • birdsofafeather1
      BadgerMarty
      Review about Casagranda Hotel
      Average Average

      “Nice location ”
      The location of the hotel great, right across from a main square where there's a lot going on all day. The place has character, but it's definately showing its age. When we were there the elevator had been completely dismantled (50/50 chance it's working now) and there was no hot water. On the other hand, the views from the roof top bar/restaurant were great, and the veranda was an excellent spot to have a drink and check out the people gathering nightly in the square.

    • birdsofafeather1
      JeffandJane15
      Review about Casagranda Hotel
      Average Average

      “A piece of history, but in need of refurbishment ”
      We stayed at the Hotel Casa Granda in July for a couple of days just at the start of the week of festivals for the 26 July anniversary (as a planned change from the "we could be anywhere hot' resort we are staying at near Guardalavaca). Location: It was a great base for walking to the museums, wandering around the old part of the city and getting taxis to more distant locations. The position of the hotel in the square and the obvious "uniform" of people on holiday (e.g. shorts, sandals and cameras) does mean the entrance attracts a small but steady stream of people offering their various services. If you want these then great (we used a guide to help us navigate the grid to various locations) but if you don't then we found a friendly "No thanks" was usually enough. Bars and clubs: We enjoyed using the roof bar for cocktails and views of the city and the terrace bar for watching life in the square. Both got a nice breeze which was a welcome break from the humidity. We also visited the Casa de la Trova and the Patio de Artex, which are both close-by, to watch great Cuban bands and of course dancing. Staff: We found all the staff to be very friendly and helpful (e.g. on our first night one showed us through the lively grid system of narrow roads to the restaurant we wanted to visit). Room: We had a room overlooking the square, which was of a fine size. The room was furnished and decorated in a dark style, which I think is characteristic of the hotel, but it was rather tired and worn, which made the room too dim. We could have opened the shutters to let in the sunshine, but this would have undoubtedly challenged the aircon which was already struggling with the heat and humidity. The ensuite bathroom was well-equipped but in definite need of a refit. The lift was working ffine while we there.

    • birdsofafeather1
      Yoli302
      Review about Casagranda Hotel
      Average Average

      “Casa granda ”
      Perfect position in the middle of a center, good food and great rooms. The only problem was the lift wasnt working but we had the door man who placed our huge luagage up and down with no problems. The reception was the friendlist and very informative. Loved the people in the hotel but hated the taxi people who didnt let us walk i piece out side the hotel. The music was fantasic we heard all the clubs in that location and we loved the music!

    • birdsofafeather1
      CathGo20
      Review about Casagranda Hotel
      Very good Very good

      “Perfect Location - comfortable old hotel ”
      We stayed in Casa Granda four nights at the start of a 12 night trip to Cuba. It was a wonderful location right on the cathedral square. With the Trova house right down the block there was music at all times of the day and restaurants nearby as well. We had a welcome drink at the rooftop bar our first evening and it was delightful - a great view of the city, the bay and the sunset. The rooms were spacious and updated enough to be comfortable. The breakfasts cost extra but had eggs made to order and a wide variety of cold fruits and foods - it wasn't anything special but it was a fine start to the day. The veranda on the first floor was picturesque, but the service at lunch time was ridiculously slow and confused. I would not recommend eating there outside of breakfast. Go to one of the palladars - Casa Micaela and Compay Gallo were both quite good!

    • birdsofafeather1
      Dennis P
      Review about Casagranda Hotel
      Very good Very good

      “Very good hotel in an excellent location ”
      This was the favourite hotel of our Explore trip in Cuba. Everyone had a decent room with no problems. The hotel is in a great location overlooking a square with the cathedral nearby. On arrival we had a very nice welcome cocktail containing rum and banana cordial. There is a nice terrace bar on the ground floor and a bar on the rooftop which is great at night overlooking the lights of Santiago. Breakfast was a buffet served in an ornate dining room. Unfortunately we only had a one night stay here and our itinerary only allowed for a couple of hours to look around the city.

    • birdsofafeather1
      mika k
      Review about Casagranda Hotel
      Very good Very good

      “good hotel right in the centre ”
      attentive and professional service both at the check in and the restaurants. Especially Susana and Mirelis were very helpful, authentic son with casa de la trova just next doors and centrally located with walking distance to major areas of interes

    • birdsofafeather1
      Putneydrifter
      Review about Casagranda Hotel
      Very good Very good

      “Perfect location. Tourist central. ”
      For a short visit to Santiago this hotel is ideal. It couldn't be in a better location. The verandah at the front of the hotel is raised up from the square and has the feel of a cruise liner tied up to an exotic jetty. Touts cruise below, waiting for tourists to disembark. Drinks and snacks are good value. At night, the roof terrace has a great view down to the docks. If you fancy a day on a lounger by the pool, you won't find it here, but a short trip to the Hotel Melia, and 16 CUCs paid at reception will buy you a lovely day, good swimming and a lunch that alone is worth the price, with two drinks! Breakfast is excellent.

    • birdsofafeather1
      baileydogKingston
      Review about Casagranda Hotel
      Very good Very good

      “miss the view ”
      have been here 4 times thru the years. the drinks are great. the hotel is showing its age. the bathrooms get used alot and need some help. the view from the roof is awesome.food is ok. cold and fresh are the drinks

    • birdsofafeather1
      Tess A
      Review about Casagranda Hotel
      Very good Very good

      “Average for the world, very good for Cuba ”
      Plumbing issues but a great location. You're in a hotel made classic by Graham Greene's "Our Man in Havana" and you're just a few steps away from the local Casa de Trova, where you can hear amazing music about 14 hours a day.

    • birdsofafeather1
      Eva J
      Review about Casagranda Hotel
      Very good Very good

      “Location ”
      Grand, old hotel, centrally located close to P Cespedes and Casa de la Trova and other music venues. Lively spot the whole day, ok rooms in need of some upgrading, lovely glass doors and lamps in the breakfast room, but breakfasts are better in a casa particular. Fabulous view from the roof terrace, but the cafe on the groundfloor terrace is more interesting from where you can watch people, musicians and dancers in the park. They serve good pizzas, lasagna, salads, beer and cappucino, but the service is sometimes slow depending on the crowd.

    • birdsofafeather1
      Graytripper
      Review about Casagranda Hotel
      Very good Very good

      “An Excellent Hotel ”
      I didn't know what to expect on this my first trip to Cuba, but this hotel was excellent. The buffet breakfast was delicious and I liked that I could have eggs made to order. My fourth floor room was large, nicely furnished and clean. The elevator worked well. I spent many evenings enjoying the view and a mojito on the 5th floor terrace. The location is great for getting to neighborhood paladars and visiting the casa de la trova, which is just a round the corner. It's also a great place for a quick lunch. The only downside s that Cubans party all night. I could hear the music until the trova closed.

    • birdsofafeather1
      nikonas1976
      Review about Casagranda Hotel
      Very good Very good

      “Good hotel,excellent location ”
      We stayed there for 2 nights on February 2013. This place has the atmosphere of an old grandeur and it is facing the most historically significant, beautiful and vivid square of Sandiago the Cuba. There are many sightseeing and restaurants around the hotel and the famous casa de la trova of Sandiago is just across the road. Our room was spacious, clean and simply decorated and it had all basic amenities although it needed refurbishment, especially the bathroom. Breakfast was satisfying with a big variety of selections. Another big advantage of the hotel is the roof terrace, with splendid views of the city, the sea and the square, with drinks and live cuban music, really great. We would definitely stayed there again.

    • birdsofafeather1
      JJLuuk
      Review about Casagranda Hotel
      Very good Very good

      “Good central hotel ”
      Casa Granda has an excellent location in the city centre of Santiago de Cuba with walking distance to all central attractions. Hotel is nice and the rooms are clean. The service was good, especially Mirelis provided very useful information and a friendly service with smile. The problem with the hotel is that there is no internet access. They also had ongoing construction work which caused quite a lot of noice (as well as other construction work in near-by buildings). The music from the Casa Trova next street was also quite loud in some evenings.

    • birdsofafeather1
      LCP111
      Review about Casagranda Hotel
      Very good Very good

      “A music filled visit to Santiago Cuba ”
      The Casa Granda is a lovely charming historic hotel set across the street from the main square Parque Cespedes.The square is alive with Cubans socializing and bands playing, drummers drumming, traffic buzzing and goes late into the night. Our room overlooked the square( as we requested) and the glass inside doors blocked out most noise when we wanted quiet. The staff here are terrific and any problems are handled quickly and with a smile!They knew our names and service was quite personable. We loved the Terrace Bar which was a wonderful place to eat, sip mojitos and people watch.The roof top deck was another favorite with views of the harbor and city that were stunning! We found the food reasonably priced and well prepared and after trying a few palladars and restaurants preferred instead to eat at our hotel.( Good pizzas, roast chicken ,salads, beans and rice with flan for dessert. Breakfast was included and fresh cooked omelets were a great way to start the day. Drinks were $2.00 to $2.50.and certainly helped with the 38-40 degree temps! The hotel is literally steps from the Casa de Trova music started at 11.00 am ending late into the evening with a few breaks in between. World class Cuban folk, Jazz, and Salsa at your doorstep.All other attractions and museums were a short walk away.The downside of a city center is the higglers waiting at the hotel entrance but" No Gracias"was all that was needed to send them away.If you are looking for a musical and cultural experience and like small historic hotels, with a friendly staff, Casa Granda is for you.Hi to Teresita and the other staff that made our stay special. P.S.On my wish list- a small pool on the roof top would be so nice an addition to this property.

    • birdsofafeather1
      Judy F
      Review about Casagranda Hotel
      Very good Very good

      “A haven in which to have a welcome drink ”
      We didn't stay here (choosing the smaller 8 roomed San Basilio only 5 minutes walk away), but we enjoyed a mojito early one evening on the upstairs terrace. The view was great (though sadly no sunset). However, not the best mojito of the many we tried whilst touring Cuba! We also went to to the downstairs bar to cool down a few times during our strolls around the city. It was a great people watching bar! I found it atmospheric and could appreciate the history.

    • birdsofafeather1
      Ashley S
      Review about Casagranda Hotel
      Very good Very good

      “Home away from home”
      Let me begin by saying I am a big city girl, and being such I am used to the hussel and bussel that goes on in the square. The loud music, car horns and people yelling do not bother me one bit. Actually it made me feel right at home. Also I would like to educate you a bit on the street rules of santiago. I hear a lot of confusion amungst tourists about the car horn honking and how irritating it can be. They honk their horns to let people in the street know they are coming, they also do it before going through an intersection where there is no stop lights to let u know they have the right of way or they do it to simply say "Hola" to friends on the street. The square can be intimidating at times but I am a tiny, 28 year old blonde woman who traveled alone and I never felt unsafe in the square, not at night, not ever. The people can be a bit pushy but a simple no thank u will do most times. There are beggers in the square, try not to make eye contact or they will hassel u to no end. A woman begged to take a shower in my room, at first I felt bad for her and I told her I would think about it. After discussing it with my boyfriend, who is a local cuban, he insisted that I let NO ONE enter my room. He informed me that some people are given the task of robbing tourists. That IS their job and they do it well. If you would like to travel outside of the city centre my suggestion is DO NOT take a taxi. A scooter can be rented for 24 hours at the low rate of $26 CUC a taxi to the beach, depending on who you talk to can range from $20-40 CUC. The room- beautiful antique furnature, high ceilings, mini bar, flat screen tv and my room came with an amazing view of the square and cathedral. My one issue with the room is the safe. I use it on a regular basis to keep things such as my passport and money, however, it opens with your room key. Which in my opinion is not smart. If someone can enter your room (maid, repair man etc.) then they also have access to your safe contents. I generally lock my stuff away so those same people do not have access. So this makes no sense to me. I must note, however, that I had no incident occur where anything went missing. The food inside casa granda: horrible! On my first day I ordered a cheese burger from the roof garden. It was uncooked and literally fell apart upon touching it. Breakfast- some days is buffet style and I suggest you get there early or options are sparce. Other days they give you a menu and the selections are limited. The roof top garden- stunning views on clear days, friendly service and amazing pina-coladas. This is also where they have shows on the weekends. The DJ plays good songs and is very cute but I hear he is moving to Miami soon. Im sure the next guy will be just as good. The entrance cafe- A lovely shaded spot to sip on a "cafe con leche" and people watch. The service- I only once had an issue that needed fixing. The cable in my room was very fuzzy. After requesting a repair the matinence man arrived promptly and fixed the issue. Then I was greeted the following morning by a guest services rep who appologised for the inconvience and offered me a free drink in the rooftop garden. Very good customer service in my opinion. The front desk people are friendly but I did have one issue with them as well. One of the men that work the desk knocked on my door. I opened it promptly, expecting to see my boyfriend. Unfortunately I was greeted by this man instead. He kissed me directly on the lips and I was beyond horrified fourtunately my boyfriend was not far behind and made it very clear this was not acceptable. The maid service- did her job well but dont expect any fancy towel art. I dont think she has the knowledge. There was a phone in the hallway outside of my room. Im assuming it was to reach the maid. It rang endlessly one morning, so much so that I wanted to rip it off the wall but then again im not a morning person. The wait staff- always friendly and quick on their toes. I would like to remind some folks that this is not an all inclusive and tips are expected everytime you order. They need to make money somehow and if your service is good please tip accordingly. Also be sure to check your change given EVERY time. I almost ended up paying $4 CUC for a coffee until I noticed that I was short chaged What to do- walking around central santiago can be exciting and also extreemly tiring. Wear flats or running shoes, as the streets here resemble that of san fransisco, very hilly and lots of ups and downs. The beaches- as I stated before, are not close but accessable by taxi or rented scooter. The rental cars here require a minimum 3 day rental at around $60 CUC per day. Not a good deal in my opinion, unless you have long distances to travel very often. Depending on the beach you visit you could be left dissapointed, as hurricane sandy did a number on the south shore. Beaches are now practicly abandoned, which is not so bad if you are looking to escape the big crowds in the city center. The big rock ($2CUC/per person, which includes a drink)- access is difficult at best on a scooter. We had our moter over heat several times on the way up the steep winding road of the mountain. Once you reach the entrance be prepared to climb 452 steps to reach the top, however, you will be rewarded with the most amazing views once you make it. You will litterally feel like you're on top of the world, on a clear day you can see forever. I had the opportunity to experience these things with a local, who told me, and showed me things along the way I would never see or hear without him. If possible find a local guide for a pre-arranged price, however, its not nessesary. If you do take on a guide, be prepared to pay for all meals/drinks for him/her while you have their company. All in all, my stay was amazing! I was treated well and made many friends and I'll be back for sure!

    • birdsofafeather1
      trizzia710
      Review about Casagranda Hotel
      Very good Very good

      “Central to everything ”
      We were only in Santiago de Cuba for 2 nights and we made the most of it. This hotel has friendly and helpful staff, has a great location and walking distance to majority of the tourist attractions. Has a nice roof top bar, with a live music from the afternoon. The roof top bar has a wonderful view of the city, especially at night when the locals and tourist fill the plaza below.

    • birdsofafeather1
      Lov_leeWorldwide
      Review about Casagranda Hotel
      Very good Very good

      “Witness a Revolution ”
      After the revolution was won, this was the hotel where the worlds press reported their stories and pictures as Santiago De Cuba was the first public location where Castro stood before his people. The hotel itself has a charm but a clean and update would be most welcome. We stayed here during 'Carnival'' and had a great time. It's also worth while having a wonder around the streets away from the tourist traps to see the areas real charm.

    • birdsofafeather1
      Ihosvani M
      Review about Casagranda Hotel
      Very good Very good

      “I would stay here again ”
      This is a nice hotel with character , located in the middle of the city. Very friendly staff. They have to work more on preserving better the building itself and on the cleanliness. We needed to change one of our rooms because it smelled bad.

    • birdsofafeather1
      Linfitz
      Review about Casagranda Hotel
      Excellent Excellent

      “Beautiful old Hotel ”
      I have been to this hotel several times, but until this year only to have a drink in the rooftop bar and restaurant. The view from here is fantastic. A panoramic view of the city and a spectacular view of the angels on the cathedral next door. This year we spent 4 days at this hotel. The room was fairly large and the beds were comfortable. It had a great view of the large park across the street. We were lucky this year as it was unseasonably cool when we were there,( Jan 2014 ) a must see in Santiago de Cuba is a musical group consisting of 2 sisters, called Las Bayamesas. They play at a restaurant the name escapes me, but most people in Santiago and especially a Taxi Drivers know it's name. The sisters have amazingly beautiful voices and their harmony is heavenly. My favourite musical group in all of Cuba. This hotel is a great base to take in the city of Santiago de Cuba.

    • birdsofafeather1
      Barchenroy
      Review about Casagranda Hotel
      Excellent Excellent

      “perfect loaction - execellent service ”
      the hotel is in the heart of the city. very good hotel clean and nice rooms. the roof bar on the 5 th floor is very very nice and have amaizingg view of the city. but above all is the service and the halp you get from the hotel staff, Especially Mirelis who help us alot.

    • birdsofafeather1
      JJLuuk
      Review about Casagranda Hotel
      Excellent Excellent

      “Great location ”
      Casa Granda is a nice hotel with excellent location. It is in the center of Santiago de Cuba with short distances to main attractions. The lively Parque Cespedes is just under the terrace, which has nice view. Trova, the tradional place for music is just 50 metres away. The room was clean, quiet and comfortable. The service was again excellent, especially thanks to Mirelis for her professional organisation skills and advices.

    • birdsofafeather1
      Don_johan_13
      Review about Casagranda Hotel
      Excellent Excellent

      “nice ”
      This wasn't my first time in the Casa Grande but it was one of the best. Its obvious, the building need some repairs but it has changed. The breakfast in the cafeteria is nice, i like to see the people walking around in the city. The waiters work fast and theyare wery kind. Spesial thanks to the Quality Department, they do a great job, i met new friends. Mirelis is very professional and talented. She and her boss helped me a lot. Its fore sure ill bee back.

    • birdsofafeather1
      sig s
      Review about Casagranda Hotel
      Excellent Excellent

      “Rekomended ”
      Me and my wife spend newyear eve here. And it become a newyears eve we will remember forever. Stage show on the square,atmosphere, sambadansing in the street and the dinner and show on the rooftop restorant. And we was well served and taken care of a cute and serviceminded girl called miruelis. We will be back

    • birdsofafeather1
      raf c
      Review about Casagranda Hotel
      Excellent Excellent

      “Casagranda ”
      We stayed here for seven nights. Great location. much better than staying at the beach. Very close to casa trova. We went there twice to listen to music at 10PM. The breakfasts are included in the hotel price. The elevator was still not working when we stayed.

    • birdsofafeather1
      Daniela Paz
      Review about Casagranda Hotel
      Very good Very good

      Fine
      Hotel Casa Granda is located right in the heart of the Caribbean city of Santiago, on a corner of the centrally located Parque Céspedes. It is surrounded by the Metropolitan Cathedral, House of Poetry, Carnival Museum and the Museum of Cuban History, amongst other valuable buildings.