Mercure Cuatro Palmas Hotel, Varadero Cuba. 3 stars.
Start based on 42 reviews
- No price
- Destination: Varadero
- Address: Ave. 1ra, E/ Calle 60 y 64, Varadero. Matanzas. Cuba
- Phone: (5345) 667040
- Accept child:Yes
Description: Mercure Cuatro Palmas Hotel Cuba
The Cuatro Palmas Hotel, located in the Cuban beach resort of Varadero, has a privileged location by the beach. Its singular architectural style grants the hotel elegance and class, and it is perfectly combined with the colonial elements of its architecture and decoration, in addition to offering excellent services aimed at providing tourists with rest and entertainment. The hotel is 25 kilometers away from Varadero
Mapa de Mercure Cuatro Palmas Hotel
24 hrs. emergency medical service, art Gallery, babysitting, beauty salon, bell boy, bikes, board games, buffet, business centre, car parking, car rental, conference rooms, cyber cafe, disabled facilities, discotheque, grill, gym, hotel shop, laundry & dry cleaning service 24 hrs., luggage storage, massage, money exchange, motorized water sports, multi-language staff, no smoking rooms, Piano bar, post office, Reception 24 hrs., room services 24 hrs., safety deposit box in room, satellite tv, sauna, scuba diving center, Solarium, swimming pool, taxis, tennis courts, theme Restaurants, tourism bureau,
- 81 % of people enjoy this
The Cuatro Palmas Hotel, located in the Cuban beach resort of Varadero, has a privileged location by the beach. Its singular architectural style grants the hotel elegance and class, and it is perfectly combined with the colonial elements of its architecture and decoration, in addition to offering excellent services aimed at providing tourists with rest and entertainment.
“Heed the advice of all of us who gave this hotel poor reviews ”
I am still too upset to write the complete details of our experience here. We are seasoned travelers to Cuba, having stayed even at Casa Particulaires and this was the worst Cuban experience I have ever had...seriously. The room was the worst I have ever seen in Cuba and was in an annexed part of the hotel called "The Colonial", supposedly not as bad as the Las Palmas's section but horrifying just the same, our balcony made of wood was held together with ZIP TIES! Just tear the darn things off for goodness sakes. Needless to say we never sat out there. We ate at the buffet only four times in the week that we were there because the line ups were so bad and the hours of the buffet and snack bar did not jive with the crowd. The snack bar hours were too short and the buffet hours to short and too early for dinner and too late for lunch. Really though that is minor compared to what really happened, we departed for two days to explore Matanza's and Cardenas and when we returned the hotel had RESOLD our room! That's right, we had no room, someone else was in our room. The room we had paid for for the full week had been resold. This whole fiasco ended with us having to attend the Canadian Consulate office on Calle 13 in order to get another room. Shame on Sunwing Airlines for including this horrible hotel on its bookings! We will never return to this hotel for certain and we are now going to try to deal with Sunwing to get reimbursed for the two days in which we were supposed to have a room but said room was clearly occupied by someone else! BUYER BEWARE PS Abel and Lazaro at the lobby bar thankfully were wonderful, the two tiny shining lights in this entire disaster.
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