Sunbeach Hotel, Varadero Cuba. 3 stars.

Average Ibrahim

Not bad
The Hotetur Sun Beach Hotel, a popular tourist facility in Varadero, Cuba's major beach resort, is located near the commercial area. The establishment, characterized by the staff's hospitality and excellent services, is 20 kilometers from Juan Gualberto Gómez International Airport, and stands out as one of the most prominent buildings in the area. The beach, just a few meters away from the hotel, can be seen from the balconies, while its location, in the traditional sector of the resort, gives guests the chance to be in the center of the region's many offers.

Awfull Rowfin2014

“Never again...”
I went with 3 friends for a week Feb 26-Mar 5, 2014. Pro's: The beach - it was across the street which was less than ideal, but a nice area, they have a dessert called a Flam (flaun) it was the only thing in the buffet I cold eat by the last day. That is it. Cons: Old, run down and in desperate need of updating, buffet was boring and the same every day - literally so pack alot of snacks in your luggage! The service was slow and the staff unfriendly for the most part and often would have conversations while you stood waiting for service. The snack bar" served 2 things - pizza and hamburgers and was SLOW, if you spoke Spanish they would serve you before any other guests and hold minutes long conversations with them instead of filling your order. 1 umbrella at the pool...that is it, so get up at the crack of dawn if you want shade at the pool, the beach is not much better with 3, but there are some trees you can use..we had to be at the beach at 6:45am daily to reserve one of the shaded spots, otherwise you were out of luck. There is no bar on the beach you have to walk back to another spot - it is not far but not convenient. The entertainment was sad - a magic show that spent 15 minutes showing us how a man can untie knots in a rope - the first and last show we watched. They are stingy with toilet paper, so bring some when you leave your room, the hotel bathrooms run out and they do not replace. Beach towels were not easily replaced, we had to wait 3 days before we could get a clean one and that was after my friend refused to leave the desk without one so they sent a staff to pick some up - he came back with only 10. Not a place for kids, nothing to do aside from swim - and for adults NOTHING to do at night other than the boring show - the staff costumes were ripped and in terrible shape as well which took away from the show. We paid $530 for 7 nights so all in all we had a nice beach and drinks so not bad, we met other Canadians who paid 800+ and when they found out what we paid we even more angry. Nobody we met said they would return to this hotel. Sadly, none of our group want to return to Cuba. Gorgeous beaches yes, but that alone won't bring me back.