Memories Trinidad del Mar Hotel, Trinidad Cuba. 4 stars.
Start based on 48 reviews
- Destination: Trinidad
- Address: Peninsula Ancon, Trinidad
- Phone: (53419) 6500 al 07
- Accept child:Yes
- No price
Description: Memories Trinidad del Mar Hotel Cuba
This recently built hotel is the biggest one located at Trinidad tourist pole. It has the perfect combination of two facts: being near the historic colonial town (a few minutes ride) and by the sea shore, where a beautiful and sandy beach of Ancon can be enjoyed. Not far from the installation you could see the Escambray Mountains, a very exuberant nature spot with magnificent views. Both, excursions to the town (declared by UNESCO as World Heritage Site) and to the mountains can be reserved in the hotel lobby at the tours bureaus. A nearby Marina also allows you to go on nautical expeditions. The beach, directly bathed by the Caribbean sea, is quite and not crowded most of the year. This hotel, with its comfortable rooms and the typical architecture resembling the colonial buildings; the great variety of high quality services and a very well trained and committed staff, will make you feel the full Caribbean from all the times. No other hotel shows that well the balance between full nature and historic values that prevail at Trinidad areas.
Mapa de Memories Trinidad del Mar Hotel
24 hrs. emergency medical service, babysitting, beauty salon, bell boy, board games, buffet, business centre, car parking, car rental, conference rooms, cyber cafe, disabled facilities, discotheque, grill, gym, hotel shop, laundry & dry cleaning service 24 hrs., luggage storage, massage, money exchange, motorized water sports, multi-language staff, no smoking rooms, Piano bar, post office, Reception 24 hrs., room services 24 hrs., safety deposit box in room, satellite tv, sauna, scuba diving center, Solarium, swimming pool, taxis, tennis courts, theme Restaurants, tourism bureau,
- 71 % of people enjoy this
AFun in the sun
I stayed at the Brisas in Trinidad from Jan 14th to the 29 th. This was my 6 th trip to Cuba. I found that Trinidad was the best place that I have been so far. Of course don't expect gourmet meals when you are in Cuba, but you will not starve. The beach was beautiful the hotel was very clean. The water pressure was poor for showering. Take you shower early that is the trick. The staff was the most amazing part of my trip. I have been in constant contact with many of them. I plan to return in July. Nightlife is excellent. You must go to the Cuerva (the cave), speak to the animators they will arrange a bus to take you there. Great snorkelling , ask the people that take you out on the cattamaran's.
Brisas Trinidad del Mar, a wonderful all-inclusive 4-star beach hotel, is perfect for families seeking a relaxing holiday on the beach but also want to discover the daily life of Trinidad, Cuba’s best preserved colonial city and UNESCO World Heritage Site. This oceanfront property with 241 comfortable air-conditioned rooms sits opposite the wonderful white-sand beach of Playa Ancon and is surrounded by the Escambray Mountains.
Very Nice Hotel, Brisas Trindad del Mar. I will back soon
Brisas Trinidad de Mar: After being a long time traveller to the Brisas ( twice a year since it opened) here are a few tips: 1. Bring styrofoam if you want to have a hot drink or food around the premices. You get room service but the food is brought to you on a plate with a towel over it and is usually cold by the time you get it. 2. Everyone going for the first time to the hotel should take the hotel tour to Trinidad. Half a day is enough. It is a historical city. 3.The people at the front desk are very knowledgeable with any info. you need to know. 4. Alot of people forget that you are intited to one dinner a la carte in the diningroom upstairs. Don't miss it. Reserve an evening the first day you are there so that you will not be dissappointed if it is booked. Excellent food, BUT keep away from ordering steak. They Cuban do not know how to make steak! 5. Do not develop your photos in Cuba. Not very good results.
Brisas Trinidad del Mar
My husband and myself stayed at the Brisas Trinidad del Mar from April 12 - 19 2005 and we wanted to pass along some pointers we picked up! - the Brisas Trinidad del Mar shares the Ancon beach with the Ancon Hotel to the east and the Costatur Hotel to the west; the Brisas being the nicest of the three -there are no banking facilities at the Brisas but you can find some at the Ancon Hotel -the water gets very deep very quickly as you walk in from the beach -there is always a beach chair or pool chair available -the best snorkelling is at the Costatur Hotel -the Brisas is within biking distance to the small town of La Bocca (recommended!!!) -the Brisas is more compact and smaller than other resorts we have visited in Cuba -because of it's size, it is difficult to get enough people together to take guided tours -A trip to the nearby city of Trinidad is a must! Only 15 minutes by taxi - well worth it to see such a beautiful and historical city! It's very easy to get around by foot. -the live shows every night were excellent! -Many tourists who stay at this resort are only passing through for a few days. We found it too small to spend a week unless you take day trips - as we like to stay quite active but if you just like to veg on the beach it is quite nice! -Avoid the 600 block of rooms if you can as they were too noisy with doors slamming. -we saw very few children at this resort as there was very little for them to do.
Trinidad del Mar hotel
Hotel great. People great, hosts, bartenders, room, attendants, entertainment perfect. Excellent food and nice and peacefull and excellent ocean front.
“Stay away ”
First of all I would like to say the grounds are beautiful and the beaches are amazing. But the hotel is another story first of all the rooms...the beds are hard it's better to sleep on the floor and blankets smell like pee, the shower did have running water, AC comes and goes. The food was horrible in the buffet not much selections and what they did have was always cold in the carving station you had to wait in line for like 20 minutes and when you got up to it the meats was very hard. When asked for a table to be cleaned cause it was the only empty one we got told to find another table so I had to clear up the table. Asking for water or any drinks was a 10 minutes wait plus attitude. The service was horrible. I would never stay there again
Some one have to teach the employee of this hotel to smile to customers, the food is very regular and because is included in the price the Cubans push each other to be first in line, there is no sense of discipline they want to go first and ignore the people all ready in line. The waiters are nasty and the safety is very low. The beach is very close to the hotel and people from outside, many of them drunk and drinking rum directly from the bottle, behave very nasty with the tourist and specially with women
“Avoid at all costs”
Brisas del Mar, on the Ancon Peninsula, is terribly overpriced and in terrible shape. The beach is passable and the pool seems clean, but the food is just horrible (hospital food would be better), stray cats roam the property, roaches infest some of the rooms and the staff is mainly interested in trying to swap cheap bottles of rums for your sneakers and beach bags. Seriously. The front desk staff will only do things for you if you bribe them, and the room cleaners will provide you with sheets that fit your bed only if you pay them 10 bucks or more. There is no reason to go to this resort, except to see how badly a Cuban state-owned resort can be run.
“Nice location in need of a director ”
Stayed 6 nights, family of ten, 3 generations. Good beach and pool for the kids. Well kept grounds. Very competent gardeners! Good locations close to Trinidad. Main complaint is about lost goods, value plus 300 $. Children spread things around and when our backs were turned, things vaporized. In one instance we left expensive diving gear for 20 minutes on the beach. Other tourist had left with us. We confronted the staff, even offered to pay to get stuff back, but to no avail. The "securidad" woman was mainly securing her colleges of the staff. The Ban Rays were replaced in Habana for a mere 8 cuc, but diving equipment was not replaceable i Cuba. This was a great problem for the next two weeks. Fellow guests told of the same problem. On each occasion of lost property we we asked for assistance from reception staff. They offered sympathy, but had no responsibility for the conduct of the hotel staff. They confirmed that this was a frequent problem; too confident guests. We are trade unionist and firm friends of Cuba, but we belive this resort has a leadership problem.
“Extremely disappointing ”
We journeyed via taxi from Havana and after a long trip we were relieved to get to the hotel. On arrival first impressions were good except the staff could have been friendlier. I had asked for a good room as we were celebrating my husbands 40th and wanted to make it memorable. We had a 2nd floor seaview room. Shortly after checking in we went straight to the pool which was a decent size and we were glad to see a good games room for my 8yr old to keep himself busy. We were told that the usual restaurant was not being used as it was being refurbished which meant we ate in the outdoor one a few metres away. They had a great jacuzzi which was large and the areas were clean and maintained however after the first night we had to insist on moving rooms. We had ants in the bedroom, the patio doors were ill-fitting and the lock hanging off, the toilet seat was not attached to the toilet and the air-con rasped along with no real benefit. They did move us luckily to a "better" room but the whole experience was ruined as they were clearly on a massive renovation programme which made the hotel grounds noisy with them ripping out the air-con in one whole block and them replacing patio stones around the pathways so the grind of cutting these went on from morning to afternoon. The experience was made thus worse as the last evening i was trapped in the toilets whilst they were blasting mosquito dust into them (without checking they were empty). The smell was horrific and I could hardly breath or see, having to make a blind dash for it. The A la Carte restaurant was a joke, the food was awful, they served smash insisting it was potato and it had clearly never seen a potato in its life. The service was bad, the lights in the toilets did not work and it was quite frankly a disgrace, my first meal was inedible. We gave it a 2nd try in the hope it was a one off but sadly no. Trinidad itself is interesting and worth a trip but with the mosquitos and the dull food I would avoid this hotel, the staff tried their hardest but as most of them did not speak English it was a struggle. In my opinion they should have closed the hotel for a renovation of this size not work around paying guests.
“Stay in Trinidad at Casas and get a cab to Playa Ancon ”
Picture this: group of 6 travellers follow a lonely planet recommendation, travelling in a random cab for hours from the last town. Get dropped here and left - just as the skies open and a thunderstorm let's loose. The catch? Prices in lonely planet are not up to date. The price is about twice as much. They don't take credit cards. It goes on. You take advantage of all inclusive but too much Ron Mulato (Havana is top shelf and not all inclusive) is bad bad bad for you. The hotel screams all over of days now gone. Because it's not always full there are a lot of staff and not enough tips to go round. Basically this is an all inclusive trap. Playa ancon is well worth visiting but stay 15 minutes away in a casa in town and visit this by cab.
“I need of a serious refurbishment ”
Having stayed at two other hotels in Cuba which were absolutely brilliant, our arrival at the Brisas in Trinidad was a great disappointment. It looked lovely from the outside but the rooms were so outdated and in need of a serious clean and refurbishment. The breakfast was very poor and so we chose to eat out for all other meals. It's about a 15minute taxi ride from the town which is ok and it was on a lovely spot of the beach. I also can't fault the receptionist who planned an incredible day trip to the surrounding area for us. All in all it made an ok base. But you certainly wouldn't want to spend more than a couple of nights there.
“Seriously in need of refurbishment ”
Still on Thomas Cook Classical Tour of Cuba. Arrival in Trinidad at The Brisas again a nice cocktail on arrival and shown to room. (We stayed 2 nights here) Soon realized we would have to move rooms due to the dreadful damp smell in the room. No problems with reception and were moved to a third floor room (with no lift) Rooms are in need of refurbishment as are the stairs where broken tiles tend to make climbing the stairs dangerous. The grounds are nice and the beach area is kept clean. Food was the usual Buffet fare and rather uninspiring. The buffet restaurant needs to look at the temperatures of the hot and cold food both were in my opinion, not at optimum temperatures to keep bacteria at bay. Breakfasts, also pretty average. Staff were friendly and helpful and with the added bonus of All Inclusive it made for an inexpensive couple of days
“Poor Maintenance and iffy service ”
The lobby of this resort gives a false impression of what is behind the façade .... nothing worked in our room including the safe, toilet, tv. After many conversations we were moved the next day to an upstairs room with what they described overlooking the Caribbean - but - the palm trees had grown so no view .... unfortunately the buffet both breakfast and dinner was not good.... but as we were on tour we did not have a say in this accommodation and it was only 2 nights, and this is Cuba and they have not quite got the tourism right in some areas - but I would definitely opt to stay in the township of Trinidad in a Casa, instead of this 'hi-de-' hi' type of resort, though the beach is stunning.
“Excellent Area, Beach not matching facilities ”
This a secluded area and most pleasant one to be in. The beach is fine sand and the crystal blue sea to swim in is a pleasure. The room we stayed in had a very bad musky/damp smell, most unpleasant; we stayed here for 2 nights; the safe did not work, all else was basic and barely functional. The room was not clean. The music show in the evening was quite entertaining with the dancers in some stunning dresses.
“Not the beach getaway we'd hoped for! ”
On arrival we see that the place is tired. We check in to our room and do not see any of the things our 'Ocean View Plus' room had promised. First of all there were two beds neither of which were big enough to share comfortably as a couple. Our safe was broken, wires hanging out-so no where safe to put our valuables. The bottle of rum which was supposed to be included wasn't there neither were the soft drinks in our fridge. So before we could hit the beach we had to sort this out. This took up an hour of our time while we waited at reception. Finally sorted, we headed down to the beach. Our first impression wasn't good, cigarette butts littered all over the sand. As seems to be the case in Cuba, there wasn't a lack of staff wandering around-but busy doing what?- I couldn't tell you. I saw no reason why the beach was left in this state. In saying that, there was no lack of rubbish bins along it, just lazy disgusting tourists who can't be bothered disposing of their buts properly. With snorkel and mask on we swam out in to what seemed like pristine waters. I couldn't swim past the beer cans, plastic bags and, plastic cups and other trash on the ocean floor without feeling guilty so I made about 10 dives down to retrieve as much as I could before dropping it off in the bins on shore, much to the dismay of other beach goers and idle staff I imagine. The restaurants were closed while we were there so our only option for food was the buffet. Never have I seen such a large display of over cooked food, stale bread, colourless stews all covered with flies of course. It was a case of digging deep for food in the bowls that hadn't been touched by flies, and on more than one occasion myself and other tourists were playing the "find a clean plate in the stack game" - I'm not sure their dishwasher was working. Some smiling staff but many who seemed disinterested in offering service or a smile. Many of the things I've mentioned could have been overlooked at a casa particular or cheaper hotel but we were paying a high price of $190 CUC per night and would have thought that Brisas could have at least tried to provide us with a more enjoyable time.
“Tired hotel.... OK for one or two nights ”
This was part of a trip so we didn't get to choose the hotel. Tired rooms, all very cheap. Disinterested staff (breakfast staff tried to sell us cigars and cheap jewellery at the table). Get to the buffet as soon as it opens otherwise it's gone .... we got to breakfast 15 minutes after it opened and several dishes were empty and remained empty for the next 20 minutes. Unappetising buffet choices - there's no thought to the presentation. However, we did enjoy a fantastic lobster supper (15 CUC extra) in the restaurant on one evening and very good service ... which is totally at odds with the general shabbiness everywhere else. I wouldn't stay here again, two nights was just enough.
“Nice beach, close to Trinidad ”
Three generation family, ten persons, four kids, stayed for 6 days. Shortchanged on two "sea view rooms" bought on a 40% higher rate. The rooms faced music scene. To survive the noice we changed to regular "palm view" rooms (belive nobody had sea view). The other "extras" were free minibar and choice of restaurants. The bar was not refilled and the food was identical on all locations, the "cheap" buffet had the best staff.-"Tropical standard" was money wasted. Main other complaint was losing items for plus 300$. Things left unattended "vaporised". On one occation we left some exspensive snorkeling gear for ten minutes on beach by hotel, empty of guests. We confronted the staff conserned, even offered money, but to no avail. The "seguridad" lady present seemed focused on the security of her fellow employees. In three diifferent such instances we sought help in the reseption. They seem used to this problem, but did nothing to help.- This seemed not their responibility. We belive this resort has a leadership problem.
“Hotel Below expectation ”
I visited this hotel. My friend told me that it was a good hotel. I agree it is a good hotel but with a lot to improve. I had a room without fridge. There was only one restaurant but look like the other one was in remodel. Food was so so. The hotel run out of internet card. I was able to get one the next day. Phone card are not available at the hotel. The beach is good but not exceptional. Staff are very friendly.The hotel garden is very nice. I like the hotel colonial style
“Would choose again for the love of white beach and turquoise sea ”
As others have mentioned, arrival views promise more that you will get. Having said this, I would still rate my two day stay above the average. I enjoyed my stay there. My room was a bit tired but ok, shower powerful enough and service in every restaurant, bar, reception etc. was always given with a smile. Main restaurant served meals, that were eatable but I would not like to write a review of them. Service was immaculate though. Hotel has a la carte restaurant on the second floor where they serve among else an excellent lobster dinner which I can recommend warmly. Meal of tasty salad, giant grilled lobster and mouthwatering desert cost 15 pesos and that was money well spent. The main attraction is of course the sea - turquoise sea with warm, clean and soft water. And long white sandy and peaceful beach made for nice morning or evening strolls. Perfect place to spend a day or two laying in a sunbed kept shaded from direct sunlight and within easy reach from the beach bar. Beach bar is best choice for drinks in this hotel. Here they taste as strong as they should; main lobby bar serves quite watery cocktails.
“not a five stare hotel”
i spent one night at this hotel the decor in this hotel is very tired , the room size was good but the a/c was broken and the bad was very unconformable. no Wi-Fi in this hotel . the food was good and the staff was nice
“Three star hotel in a five star location. Truly. ”
I hope my experience of broken a/c, defunct TV, unusable safe, etc. were exceptions, but I doubt it. The people at the front desk to learn what "the customer comes first" means. The Caribbean on the other hand is exquisite.
“The weekly beach barbeque: a great addition ”
Third time for us, so it was nice to be remembered and greeted by some of the wonderful staff who made our return so welcoming. The rooms are spacious but basic in their décor and we felt fortunate to have our old lagoon view room where everything functioned and was kept spotless by our maid. Nice little touches not only with the towel art but also creativity with the curtains and flowers made our return every afternoon a nice surprise. There was always ample water, soap, shampoo, toilet paper, our towels and sheets were changed regularly and our pillows were good. We were surprised to see that the foliage outside our room had grown dramatically in only six months so our lagoon view was somewhat obstructed but still pleasant for a nice morning coffee (we bring our own coffee mugs) on the balcony watching the occasional colibri stopping by for a visit. There are some nice changes: The availability of ice cream at the pool in the early afternoon was a nice treat. We?re not enamoured with guava juice, but the guava ice cream was delicious. Now being able to eat al fresco at the buffet restaurant is another popular option and we definitely took advantage of that since the dining room can be somewhat noisy, cold from the a/c and dim. The food overall was good and we couldn?t understand why one TA member suggested it was worse than hospital food. One lunch we had fresh prawns, we are not fans of prawns per se since we prefer shrimp, but these were fabulous because they were fresh. At that time we wondered what the food critique was all abut. In all fairness, the meals did vary and some days the food (always based upon availability in Cuba) was better than others but we never found a lack of something to enjoy. Mind you, we were disappointed with the food and service in the Ranchon but, to make up for that, we enjoyed a lovely al fresco meal at La Vigia ? set up outside for us due to a special occasion. You couldn?t fault the service or ambience. Then we had one of the best meals at the weekly lunch bbq. Pork on the spit and grilled chicken, along with several varieties of rice, root vegetables and potatoes along with very tasty sauteed onions. There was also a wonderful farmer?s soup with pork, potatoes, corn and pumpkin. Added to this wonderful beachfront setting and food was the fantastic entertainment provided by Baby (a great singer) and the animation staff. Fantastic energy and synchronization. This event was definitely one of the highlights of our stay. The lobby bathroom has seen some improvements since our last visit and we found that there was always soap in the dispensers as well as toilet paper, whereas the bathroom by the buffet restaurant seemed to be hit and miss (so take some tissue along). Bar service was good as were the drinks but there can be line-ups. You?re on vacation so be patient. LOL. Drink selection is more limited at the beach and pool bars but that is not a big deal. The open air Havana Club bar is a great spot to enjoy an early evening drink (6:30 pm to 10 pm). Premium brand drinks are served here, not only rums but Scotch, etc. and the service is excellent. Here, as in the lobby bar, you will receive your drinks in glasses, unless you are going to the pool or beach (for safety reasons). There are so many good things about this resort but there is one area that affected our star rating and that was the cleanliness of the swimming pool at the end of our stay. There was a large influx of kids for several days and after they and their parents left in the late afternoon (also leaving their half eaten plates of food on the pool loungers and empty cups strewn everywhere), the pool was in desperate need of closing for maintenance. We don?t know if the pump was broken but the water was a murky yellow without any flow. The pool was not officially closed but we certainly didn?t use it for health concerns and we always had a dip there late in the afternoon after our day on the beach The area around the pool was cleaned up as quickly as possible by the staff, but it always amazes me that some guests (and their children) show such little respect for their environment (su casa mi casa) and other?s well-being especially when there is an abundance of trash containers and bathrooms nearby. Hopefully the pool clean up was resolved soon after our departure. Conversely, Playa Ancon was spotless and the sea was beautiful. Lots of fabric loungers (not as new or as comfy as by the pool) and plenty of shade available if desired. The water sports team is great and the facility opens at 10 am weather permitting. By the way, there is no deposit for the beach towels and these can be exchanged daily until 5 pm. Overall, it was another enjoyable stay. The setting with both mountains and sea is beautiful, the grounds are lovely, staff friendly and Playa Ancon is reputed to be the most beautiful beach on the south coast. Add to that the proximity of Trinidad (2 cucs by shuttle bus) ? it?s a nice spot if you want the best of both worlds. We rate this as a Cuban 3 star solely because of the pool maintenance issues we experienced. Hospitality and service is definitely a Cuban 4.
“Bad maintenance ”
The first impression is like you reached paradise , then the small things that can makes your stay uncomfortable show up like : safe deposit box doesn't work, no hot water for most of the day, no towels services in the beach etc.
“Best of (3) Ancon beach resorts (April 5 th till the 12 th) ”
Large very clean rooms although beds are very uncomfortable, renovated bathrooms. Reserved an ocean view but trees are too tall no ocean view. The food is very average, although you will never go hungry the international a la carte was very good. The service was excellent, all in all. They do make an effort to make your stay as comfortable as possible. Very nice long beach to take walks no shells in the sand, but a lot of sea weeds along all the coast line, they do not pick it up. The water is not as nice as Varadero also. The day trip to Trinidad was well worth the 15 pesos. The catamaran trip leaving from Trinidad to Cayo Blanco 50 pesos was nothing like the other catamaran trip that leaves from Varadero, no animation at all on the beach and the food unappetizing. Do go there with an open mind and you will most likely have a great trip. The weather was awesome. Water pressure was very good never ran out of hot water, we were on the 3 rd floor, and the air conditioning worked very good also.
“Average hotel ”
hotel makes you feel exciting when you first arrive to the front desk and lobby. because it is colorful all around. however you might not feel the same when you get to your room. rooms are dull and not in the best condition. it is still okay to stay overnight. the beach is nice, i have not experienced the swimming pool but it was okay. the restaurant must do better. food was not so good. going to trinidad city square about 20 minutes by taxi.
“Average hotel on a nice beach ”
The hotel is on the beach which makes it fun since you an enjoy the beach after seeing the area. The room was ok but not more than that. Food was less than average, the dining room is to cold and not truly nice and the evening shows were quite poor. All in all, the advantage is the location on the beach, the rest is average.
“Beautiful location, pleasant hotel ”
The rooms are divided over separate blocks, that give the impression of a small colourful town. The rooms arelarge and have a balcony, a fridge and air-condition. The rooms have obvious wear and tear but look alright as long as you don't inspect the details. There was a peculiar shower construction which I find hard to describe and flushing problems with the toilet. There was only one chair on the balcony. The beach and pool area are both very nice and there is a very nice poolside bar. As an all in resort it is not very big, which some would find pleasant. Downside is that there is not much choice in dining facilities besides the main buffet restaurant, and that wasn't great.
“OK for a few days ”
We stayed for 2 nights as part of a Voyages Jules Verne tour . The hotel is tired( the toilet and shower did work but there was no plug in the bathroom sink ) and while it was fine for a few nights I would not want to stay for much longer . Food was just adequate- it was there is quantity but not in any real quality BUT we had a fabulous lobster dinner - it was 15CUCs extra but it was the largest lobster tail i have ever had and probably was the best dish we had in the 2 weeks we were in Cuba . I would highly recommend the lobster . Beach is close to the hotel and the sea was very warm , warmer that the sea at Varadero. Drinks were OK - but we got far better mojitos elsewhere. would I want to be at this hotel for a week or longer -NO Was it OK for a few nights -yes
“The location is great and thats about it! ”
An all inclusive hotel by the sea. Lovely situation and beautiful beach.But poor room - keys wouldn't work, then the door wouldn't lock when we left the room. The food was just average - apart from the tiny El Marino restaurant where the food and the Staff were great.Otherwise I was not impressed.
“3 star hotel,5 star location”
This hotel is on the most idyllic beach I've ever been on, our room was less than 100 yards away. We were able to spend time under the palm trees taking in the views & listening to the waves. The sea was warm & calm, absolutely perfect. The hotel grounds were pleasant enough & the room adequate . There was no where to hang the shower, which was inconvenient. That's where the good news ends I'm afraid . The drinks were very poor. You had to queue in the evening, & only got a glass if you asked for one. A plastic cup had to suffice! Not quite the same. I found a coffee & brandy was the best drink to order. The food in the buffet was very unappetizing. I did try some stewed steak, & some mushed up fish, which tasted ok, but was not very inspiring. Breakfast omelettes were ok, but be prepared to queue. The best food was the burgers in the snack bar. Thankfully we were only there for a couple of nights. If there was somewhere close by to eat and drink, I might be tempted to stay in this location again, as it was so lovely, but the catering really let it down. Trinidad itself is lovely & well worth the visit. It costs 10 CUC, which is about £6 in a taxi each way. Make sure you have a canchanchara cocktail (but not in the hotel bar!) they are served in a little pottery cups and taste great, especially if you have a sore throat. They are the local drink, made with honey, delicious!
“Nice hotel at a nice place ”
If you want to spend most of your time in Trinidad, this hotel is not the best option - too far away. If you want to be close to a beach, this hotel is a good option. The beach is OK, the rooms are acceptable, and the service is fine. The entertainment at the pool area at night could have been better, but the Mojitos were excellent!
“Nice beach with an average hotel ”
Brisas Trinidad del Mar is located 15 kilometers from the town of Trinidad on a Caribbean sea peninsula. This is clearly a beach holiday hotel with all inclusive service. Room is a standard and clean, as well as bathroom. We had a problem with water pressure in shower but they managed to fix it - at least partially. Food was average on Cuban hotel standards. Service was not too fast at buffet restaurant but adequate still. Beach was very nice and there is plenty of room. Pool seemed to be OK too but we didn't really spend much time there. There is a watch tower next to restaurant and there is a pretty nice view from the top, recommend to check it. At bars they seemed to have lack of yerba buena (mint variety used for mojitos), spirits and even classes (they used plastic cups instead), but all this seems to be typical in Cuba. There is also a open air show each night with some music and dancing. In overall this is a OK hotel if you are going to stay next to Trinidad.
“Usuall Cuban standards ”
Room was fine but on ground floor. We didn't suffer theft but two of our party had stuff stolen so don't leave anything you value unattended for a moment. Usual bland boring food you get everywhere in Cuba and predictable selection of garish coloured cakes tasting of absolutely nothing.
“2 weeks at Brisas”
We spent 2 great weeks at this hotel,from Jan.5th.Weather was great except for the last 3 or 4 days of clouds,and a total of 1 day of rain,so not so bad.This is our 10th time in Cuba,we've been to 3*up to 4.5*,I would have to say this is a good 3.5*.The rooms we're dated but very clean,we don't spend so much time in our rooms anyways.We had paid for a seaview?We could only see aprox. 10% or so of the sea,but could here it in the evening which was fine.Very quiet.Food wise,well I would unfortunately have to say this was not the best!Breakfast is breakfast pritty much anywhere,but lunch & supper AYE!!We did have good fish at the Marinera rest. a la carte.So we ended up going quite a few times into Trinidad for some really good,huge lobster ,& even a few pizza lunches.We had a great time in Trinidad!Ther are 2 bars at the hotel,one of them,great drinks,great service,& real glasses,as compared to the other one where they serve in plastic glasses and are not in a rush to serve you.You can take a bicycle ride into La Boca which is aprox. 8 klms.a nice ride along the ocean,great stops for snorkeling along the way. Nice beach,nice people,beautiful surroundins,food....,well we always found something.
“food terrible ”
Oh dear! Rooms good, large and clean. Clean adequate bathrooms. Air con. Working showers - always a bonus in Cuba ! Beach and water sports excellent. Hotel layout OK. But let down by bland reheated food, very unappetising. Staff indifferent in restaurant. Drinks also bland and usually in plastic glasses even in bar seating area. 3 days here as a base for Trinidad, if you eat out it makes it better. Stayed in an all inclusive on north coast which was excellent, so no excuses.
“An acceptable place to stay ”
This is like a shabby Mexican all-inclusive with bad plumbing and terrible food. It has a nice beach that I was unable to enjoy enough. The bars on the property turned out great drinks. I missed not having internet.
“Casual but Fun All-Inclusive Hotel”
As a luxury travel writer for world-adventurer.com, I've experienced several all-inclusive resorts including in the north coast of the island. Brisas holds up as a homey but fun all-inclusive hotel with comfortable rooms, entertainment and activities and direct access to the beach. The cuisine in the restaurant buffet is mediocre, but the service is excellent. Servers make the effort to please guests and even offered gifts of cigars. Tips are well appreciated. The bar is decent and offers several types of specialty cocktails. The location is great on the beach, but to reach the town of Trinidad you would need to drive. Overall the hotel offers an enjoyable stay, but cannot compare to the luxury all inclusive resorts of the northern islands. Check out world-adventurer.com for pictures and the in-depth experience.
Stayed here for two days whilst touring cuba. Our room was absolutely amazing and massive. The cleanliness was outstanding although sometimes you have problems with no water in the toilet systems but this is the norm in cuba.The food was a buffet restaurant and good quality although repetitive at times. The swimming pool was very clean and the entertainment was very good.The staff were friendly and helpful.
“Cuba si ”
i dont know why you all complain like this you dont go to cuba for 5 stars hotel whit $100 diner plate you go there becose of the poeple, the safety and the ''''''''price''''''. there is about only 5 real 5 stars hotel in cuba . hotel whit extravagant room are in saint-martin, sainte-lucie,bahamas etc. like sandals hotels $3000+ per person per week so if you pay like i did from $749 to $1200 for 2 weeks in cuba you got to expect some things wont be great.i was in the brisas from mai 23 to june 6 for the second time paid $1136 try to get same price in a 5 star anywhere in the world!!!! the staff is great if youre nice whit them the food i cuba but didn' lose weigth.brisas trinidad is the best hotel on playa ancon and anice place to be (beach an city)
“Nice visit ”
Beautiful beach. Plenty of chaise lounges either in the sun or shade. Pool is very nice as well. Decent rooms, ok drinks. Dinner in the italian restaurant was quite good. The buffet is "eh". I would stay here again even though I was beaten badly at ping pong by my guide. :-)
“Jan 26 to Feb 14/14 ”
This is my third time at this hotel, it feels like home. The staff are very friendly and quite helpful, The hotel needs some upgrades, but they do the best they can. The water system definitely needs some work, it is difficult to control the temp. in the shower, it is very hot if you are not careful. The food is fair, sometimes when it is supposed to be hot it is warm or on the cool side. The Italian, Seafood and Cuban a la carte restaurants at the resort are quite good, I have never had a poor meal there at any of these restaurants. The entertainment staff are very nice, occasionally there is a problem with audience participation, then that makes it hard for the staff to put on a show. Douglas's aquazumba, aqua fitness and salsa classes were wonderful, he has so much patience for all the people with 2 left feet (myself included). The city of Trinidad is close , a 10 minute taxi ride and is worth going to see. Many very good private restaurants there, ask Douglas where he would recommend , he is very helpful. The beach here is beautiful . I would recommend this resort for a lot of R and R.
“Good choice for a beach hotel near Trinidad ”
We enjoyed our two-week stay here on the beach. Although there was a lot of coming and going at the hotel, the beach is very nice and quiet, as well as being public, which is nice. We had a nice room in block 8 on the third floor overlooking the lagoon and Trinidad in the distance. The real problem here are the biting insects, much worse than other destinations in Cuba that I have visited. The food is so-so at best, but much like other similar hotels in Cuba. The staff was mostly friendly and helpful. Special thanks to Naiza who looked after our room. The evening shows and the entertainment in general were much too loud. The shuttle bus into Trinidad is great, return trip for 2 CUC, takes 30 minutes. It would be helpful if the rooms had screens to keep out the bugs.
“A nice tropical oasis ”
From the minute we arrived it had an open airy tropical resort feel. The resort was reasonably well laid out. Our rooms were fairly near the dining area and snack bar and just steps from the boardwalk to the beach. The rooms were above average for a Cuban hotel. Unlike other reviewers I had no problem with the service. The beach area was large enough that it didn't feel crowded and one could go for a long walk along the shore, swim, etc. The resort was a long way from the town, which was probably a good thing since I found "charming Trinidad" overrun with tourists, vendors and beggars. Brisas had a much more laid back vibe. Personally I don't eat or drink enough to get my money's worth at an all inclusive, but others in my group enjoyed adult beverages at all times.
“lovely coastline, decent base ”
If all inclusive resorts are your thing, then this one is a clean and comfortable place to stay, but as other reviewers say, the food is pretty grim and the service average to indifferent. We've never done an all inclusive resort holiday before so it's hard to judge the value, thankfully we were only here for three days as part of our tour, I don't think I'd have enjoyed it for much longer but I guess that's because it's not really our bag. It made a good base from which to explore beautiful Trinidad and the stunning Valley and mountains, the beach and the sea were lovely too. The rooms were clean and comfortable and had 220v power which is always a bonus if you use a hairdryer. The worst thing by far was the food, a huge variety on offer but none of it great and all warm buffet style. It meant a taxi ride into Trinidad to find an alternative. Some of the staff made an effort, none were rude but they were mainly indifferent. Barman 'Ruby' was the exception and he made great Mojitos and Pina coladas! Gracias Ruby! The pool was nice enough, not really deep enough but, I suppose, safe for children. My daughter had a very good massage which was also good value, but otherwise we didn't try any of the extra facilities.
“very nice hotel”
We had lunch here and spend the full afternoon here which was really nice. The hotel was very nice and the food was very nice. I didn't like the Ancon beach that much but the pool was nice. The drinks and the staff was very nice.-)
“Relaxing beach hotel ”
We spent 4 nights at the Brisas Trinidad at the end of our tour of the west of Cuba. We were anxious about staying at an 'all inclusive' as we tend to prefer the small and friendly approach and had stayed in B&Bs for most of our trip. The Brisas exceeded our expectations. It is set on a lovely beach in spacious grounds. At no time did it seem over crowded. The staff were friendly and helpful. We tried the salsa and aqua aerobics lessons with the animation team which was good fun....also spanish lessons with Kenia were really great. We mustn't forget Rudi in the Havana Bar....he mixes a wicked cocktail, particularly his Pina Colada!! Really good for a few days winding down and relaxing.
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