Comodoro Hotel, Havana City Cuba. 4 stars,

“Comodoro November 2013 ”
Comodoro hotel condition are poor. We just came from Cuba an rent a room at this hotel. We have to leave the hotel before our reservation end, and we are not sure the money will be refund to us. We were without water one full day. The shower water was cold all the time, not hot water was available. The bathroom have mold on walls, shower courtain, and floor. Also, we found mold around the room. The room was not clean at all, you can see dust on the furniture and ceiling. The air condition was broken one night. We reported to the night staff shift, and instead of change us the room we have to way for the morning shift. Two of the day we rent in the hotel was rainning, you can see rainning water filtraiting thru the roof, doors, and elevator. Big hazard issue on this hotel. We do not recommended at all. Most of the hotel staff were friendly, and try to help us, but they have not resoucer at all.

“Horrible start of our 7 night fly & drive holiday! ”
What we disliked: - airconditioning did not work in first room - ants in the room and in the bed - moulded bathroom ceilings and bathroom windows - dirty towels - power sockets falling out of the walls - power sockets installed IN the shower??? - water flowing out of the ceiling in our second room - lizzards and ants in our third room - food in the buffet restaurant was cold and below any standard - gaps and cracks in the windows, you can put a finger into the gaps (no wonder insects walk in and out!) - the entire hotel gave the impression of falling apart What we liked: - front desk staff was willing to help us, it wasn't their fault they did not have any possibility to do so - breakfast was not good though acceptable - bell boy did everything he could to make the airconditioning work - staff was honoust (when checking out 2 days early, they automatically refunded the rent of the safe for the next two days) We were supposed to spend the first three nights of our 7 night fly and drive through Cuba at Hotel Comodoro. As all other hotels on our trip were 2 and 3 star hotels (hotel Comodoro is rated 4 stars!) owned and managed by Cubanacan, we decided after one night at Hotel Comodoro to look for another solution. Unfortunately all 5* hotels in Havana were fully booked, so we paid 1.200 USD for 6 nights and moved to Meliá Varadero on the second day. I admit that we are spoiled European tourists, and that luxury is quite important to us. Nevertheless, a simple hotel is sufficient when travelling through a country, it may be old and unfancy but at least has to be clean. If you don't care about cleanliness or any of the items listed above, Hotel Comodoro might be a great choice for you. I also admit that I have no idea of the price they charge per night, though I hope it's no too much. If you do care about any of this, just one advice: go to Melia Habana, Melia Cohiba, Iberostar Parque Central or any other of the many good quality hotels in beautiful Havana.

“the worst ever ”
We had to stay in this place as it was organised by our tour operator who promised it d be graet place- it was not!! the first impression was terrible and after was worse and worse - dirty, hairs everywhere and the most awful window view ever - to the swimming pool which was empty and dirty plus full of rubbish. The kitchen didnt have anything in - what is the point then to install the kitchen segment?!!! terrible. The best part was the breakfast and the service. The place had to be nice around 10 years ago now it needs the [roper deep clean and the refurbishment. Just not kept well and let down too far to the center

“Bad experience ”
We just came back from Havana. We stayed at this hotel but we wouldn't recommend it to anyone. It is falling apart, literally. We had not hot water for one day and, when they finally changed us to the bungalows, the smell of sewer in our bathroom was awful. We contacted the agency Cuba Travel Network, that had booked our trip and they offered to change us to another hotel but we would have had to pay a surcharge. This is not a 4 star hotel. I doubt it has stars at all. I which I had read the other reviews before booking this hotel. Obviously the travel Agency doesn't care.

“El Comodoro-truly awful ”
Stayed for nights during a 2 center holiday in October. The first room we were taken to was disgusting. The fittings were broken, the bath was stained and filthy, the toilet didn't work. The bedcovers had some white crusty marks on them and the balcony overlooked an empty pool, now a concrete pit full of litter and a noisy main road. We asked for another room, as did everyone who arrived with us on the same trip (four couples and a family). The second room, although better was not great. the shower didn't work, the toilet broke during the night and the fridge had the wrong plug on it. The floor was very dirty and although cleaned by the maids they used a dirty string mop and dirty water. Just beyond the balcony (ground floor) were dozens of cigarette butts and other assorted litter, which was not cleared during the three nights we were there. The walkways were dark and dangerous at night as the lights around them didn't work. we did complain and the staff did fix the toilet and replace the fridge. Interesting to see that others have had stuff going missing from the rooms. It wasn't until we unpacked at our next destination that i found a t-shirt and a bra missing, which had been in my case. We had double checked the room before we left and nothing had been left, so I can only conclude that they were taken by the maid. Lock your case and keep valuables in the safe! I am disappointed that The Holiday Place, who we travelled with would even consider sending clients there-let alone grading it as a 4-star. It wouldn't scrape a 2 star and would probably be closed down by Environmental Health in England. Avoid!

“Not much but a valid option for mid budget ”
Half of the staff polite, half indifferent to customers. Reporting a problem qith the service or room usualy is unhelpful. Bathroom left wih no toilet paper or shampoo. Itens (food) on breakfast or dinner usually run out before the end of the time supposed to. Air conditioning poorly working. Roaches on floor. But still, for cuban standarts, not bad for a mid budget.

“'ike Being on Holiday at Brent Cross Shopping Mall ”
Let me start by saying this hotel is not in Havana!, we were sold this hotel by the Holiday Place as being a '4 star hotel in Havana', it is neither!. The Comodoro is a 15 kilometer taxi ride from the centre of Havana, and there is absolutely nothing to do in the area of Miramar unless shopping for overpriced out of date clothing is your thing. We were so very disappointed with this hotel which has seen better days and looks very tired. Lots of staff stand around when they could be scrubbing up this tired looking hotel and adding a fresh coat of paint. It is grubby and seems unloved. The bungalows are spacious with small kitchenette with 2 ring burner but no pots pans or cutlery. Miramar is considered to be an upmarket area of Havana with lots of modern shopping malls, banks and boutiques where the wives of well heeled local beurocrats and politicans spend their days shopping for Italian clothing and while away their days at overpriced cafes offering dull sandwiches chips and coffee. We enjoyed the large pool but that is the best thing about the Comodoro, we spent four dull days here feeling isolated from the vibrancy of Havana proper and taxis which the staff are more than willing to find for you are always overpriced. There is a friendly little cafe close to the shopping mall frequented by local workers serving lots of stodgy sandwiches and pizzas but it closes at 7.30pm and this area becomes a ghost town until the workers arrive to the banks and boutiques the following day. Miramar is sterile, the beach is not a place to sit at as it is not a real Cuban beach, resembling more Blackpool or Brighton. Avoid this hotel if you want to see the real Havana, you will not find it in Miramar. Do not book with the Holiday Place, you will get a far better deal with another company who will be honest enough not to fob you off with the Comodoro or the fact it's in Havana when it clearly is not.

“First impression-Skanky ”
Supposed upgrade to a bungalow/villa extremely disappointing, quite grubby. Intrigued by the 2 burner hotplate in "kitchenette" when the only thing in the cupboards was 1 drinking glass. No kettle, saucepan, plates etc. Loads of gnats flying around and some large bugs crawling about. Couldn't wait to get out of there. Reception and Restaurant were ok, but generally run-down and uninviting. Staff quite curt. Stayed at the beginning and end of our holiday in Guardalavaca. Never again. Fairly on the outskirts of the city.

“Basic base - won't go again ”
We stayed here (also known as the Comodoro Bungalows) in November last year for four nights before travelling to Varadero. I'd read some reviews suggesting it was terrible and also hinting it could be a brothel but as we'd booked we stuck with it.... We arrived quite late after a slow transfer from the airport. Check in was fine and we then found our bungalow room. It was basic, dated, and had a kitchen but no utensils so useless. Glad i took my travel kettle!!! That said, the bed was comfortable and clean and there was a TV in both the bedroom and lounge area. The air con in the lounge area didn't work but when we requested they fix it they did - although tried to ask us about it in pure Spanish which made us feel really helpless and ignorant. The bathroom was fine, well lit, everything worked, plenty of hot water and was clean. The pools were clean although neglected so the paint was peeling off. Plenty of sun beds and the weather was good. The food (we only ate breakfast and snacks) was basic but edible. I'm not a big egg eater but those in the party who were said they were the best part of breakfast. We caught the open topped bus outside the hotel to travel to central Havana twice - great trip, lots to see, cheap. There are some shops and bars on site which close in the early evening - what a shame as the "entertainment" was basically indoor buskers!! The Italian restaurant on site was good value for money and the food was delicious. We ate there twice out of four nights and I'd say go there if you go to this place. Was it a brothel?? Yes I think it was certainly a base for a whole bunch of prostitutes who casually strolled in with their (usually significantly) older men folk. It wasn't hidden, wasn't stopped but they kept themselves to themselves as did we. If you want a basic base with good links to central Havana and can put up with all of the above then go as I believe you get what you pay for. Would I go again - not in a million years.

“Poorly maintained and run.”
El Comodore failed to impress us due to following reasons: it is poorly maintained and not really clean. (Curtains were quite dirty); the mattresses are really worn out and hotel facilities such as beach and pool are not satisfactory. There is smelling in the ground floor bungalow units. The staff is friendly. The restaurants in the hotel are lacking imagination and more importantly variety ( given the Cuban condition is actually better than many other places) Open buffet breakfast is acceptable.. The hotel is quite far away from the centre. A taxi charges 10 USD for a single trip to the town centre.

“Havana holiday ”
We arrived the El Comodoro bungalows after a very long flight! We had a 10hr flight and 40 min wait on stand by whilst waiting for a gate to become available! Getting out the airport took at least another 1.5hrs getting through customs was a nightmare, with very,very tired children it was hideous! The then had another 1hr wait to collect our suitcases!! On the transfer bus we were unfortunately the last hotel stop as the El Comodoro was about 20 mins outside of the town centre of Havana!! All in al it was 4hrs from landing before we arrived! Check in was fine they took our cases quickly to a bungalow on a first floor which over looked the pool and pool bar! We were all so exhausted we didn't even look too closely! The bell boy kept saying ' are you sure you like' it was 3 bedrooms one bathroom and a small lounge area with a small unfunctional kitchenette! We were a family of 6 as we went with my inlaws so it was cosy! We all just crashed and at 4am Cuban time my youngest daughter had a nose bleed! Trying to find stuff I packed ie wet wipes was impossible, so I trott off to the bathroom to find we had no water!! These then had one toilet for 6 of us with no water!! Eventually reception said they were trying to repair it and after a meeting with our rep (the holiday place) who was very helpful we moved to a different hotel! I would reiterate what a lot of other guest say the building is falling apart in need of some serious money spending on it, which they haven't got! In its time this hotel would have been magnificent, the room had a great balcony overlooking the pool but it was dangerous i wouldnt let my kids out there! The concrete is breaking down and back of the hotel does look like beirut!! the breakfast was nice, the staff were very pleasant the guy in the bar was lovely and the italian restaurant looked lovely! The water eventually came bk on just before we left but didn't hang around to look too closely at everything else that was wrong!! 20 yrs ago this would have been a 4* star hotel but is in need of some serious update!

“Grotty ”
No way is this 4 star - 1 or 2 star at best. The whole place is shabby & antiquated. Everything looks like it needs updating & renovating. The back of the hotel was so run-down & falling apart it looked like Beirut! The room was big but basic, kept clean by the maids every day & the beds were comfortable, but the shower was virtually non existent & the fittings were old and falling apart. On the whole the staff were surly and not particularly helpful. The first night we couldn't sleep because the pool motor outside our room sounded like a jet engine all night. We asked to be moved & they said no but did get it turned off within 5 minutes, which was something. The buffet & a la carte restaurant was lovely tho & the breakfast first class. Plus the Cuban band who played in the bar on the Wednesday evening were amazing. Just next to the hotel is a very good shopping center, with supermarket, where there is also a little bar that pumps out the most brilliant dance music from 10am in the morning. The pool bar in the hotel is ok & the food there passable (burgers/omelettes kinda thing). Although these were some plus points & I enjoyed visiting Havana itself, I was very glad to leave this hotel.

“Very shabby”
We stayed here 8 years ago at the end of our holiday. It was a fairly depressing end due to the shabbiness of this hotel and the 'couldn't care less but give me money' attitude of the staff so I was less than pleased to have to spend 4 days here at the start of this year's holiday. Still, I knew what to expect. What I hadn't counted for was 8 years of neglect. The room we were given first of all stank of damp as soon as we opened the door. The furnishings were filthy and the curtains were hanging off the railings. The air conditioning worked if you didn't mind standing with your hand in front of it...oh yes and there was an enormous cockroach in the bathroom. They changed us immediately to an upstairs suite. Much nicer and everything worked but again, really shabby - bath was very badly stained and the taps had verdigris all over them, net curtains were filthy and the sofa was badly stained. It's a real shame because the suites are lovely and a really good size. They would get far better reviews and more customers if they could only do some upgrading. Breakfast was pretty good but some of the breads/croissants were very bizarre. We ate in the small restaurant the night we arrived and it was very good. The pool side bar did really nice meals too - the pork and chips was delicious and I don't normally like fast food. I had a freak accident involving a toe nail the day before we left. The medical care was great and they insisted I saw the nurse at the next resort. Including the antibiotics we had to get and the repeat visits to get dressings changed, it was no more than 50 CUCs. The stray cats are horrible. They are diseased yet wander all around the eating areas. I don't mind stray cats but if you are going to allow them to wander over your hotel, you have to ensure that they get veterinary care. It's really hard to enjoy yourself when a cat with a diseased eye is staring up at you, begging for food. It was also quite revolting to be sitting at the pool side bar watching a group of male guests pawing over young Cuban girls who were clearly trying to earn a living. It was also really annoying to have a woman try one of the many scams to get money off a tourist whilst sitting at the pool side bar. It was particularly annoying when it became obvious that the staff knew her and appeared to be condoning her behaviour. Only stay here if it is unavoidable or at least have no illusions about what to expect.

“Could have been a lot better....check your bill!! ”
My partner and I stayed here for 4 nites recently and found the hotel to be below average on many things. It very much needs some money spent on the rooms and they could be so much nicer. The staff seemed very abrupt and lacking in care all round. The pool was filthy and looked pretty disgraceful until they finally cleaned it after 3 days!! Food was poor but there was a snack bar so you'll never starve. The grounds were badly maintained and it really makes you think they can't be bothered.

“Not bad, depending on what you want! ”
We stayed in the bungalows for a couple of nights and to be honest, we're glad it wasn't any longer. The apartments were in pretty poor condition and had more of a "motel" type feel and although there was certainly potential for it to be better it needs a thorough over-hall. The pools are ok, although not all in use and not very clean. The "beach" is nothing like a beach, just a derelict concrete area with access to an area of sea. The Italian restaurant inside the main hotel and small bar were good value for money, but sadly it fell short on all other areas... it looks as though it once was nice, but simply hasn't been looked after or maintained. If you need somewhere to sleep for a few nights while you explore Havana City, then it just about passes and I guess it did have a certain small charm that grew on us, but not a place to stay for any longer than a couple of nights...

“Comodoro Hotel, Havana ? hmmm? OK I suppose!!”
Having read a few of the recent reviews, I have to concur with several points that have been raised. 1) Location ? this hotel is about 15 to 17kms away from the tourist sight-seeing locations, so be prepared to shell a substantial amount in taxies. Do not bother with the hotel taxis. They are overpriced. Rather, walk out of the hotel, turn left, walk over to the Melia Habana hotel, cross the road & you should find a fair few taxies eagerly waiting for your custom. Do not forget to bargain. You?ll be better off by a couple of CUCs. 2) Hotel renovation ? agree. Parts of most of the balconies are crumbling concrete & require some TLC. 3) Money change ? the reception rate displays the current bank rate, but definitely cheats & palms you off with a lower rate. Beware. Rather, walk over to where the taxies are parked & there?s a bureau de change. There?s always a queue there. 10 to 15 min wait to get served. 4) You?ll need to buy your own water ? hotel charges 3CUCs per bottle, which is equivalent to US$3/-. I?ve drunk cheaper beer in a posh restaurant in Havana. There is a small super market, in almost the block as the bureau de change. Walk over there & pick up a few bottles. The shelves are sparse. Very few items. The place is over manned, we saw at least half a dozen assistants trying to look busy in what is really a modest corner shop & what is really glaring obvious is the lack of variety. No more than 30 items ? reminds me very much of the cold, austere days in a European communist country after the war! 5) Air con ? permanently on in one room & nothing in the other room. Don?t bother faffing about with the remote controller ? none of them work. Had to call the hotel service person to come & switch it off, as the rooms were freezing. 6) This hotel seems to have water & plumbing issues. On our 3rd day, the hotel ran out of water!!! No water for washing or cooking or drinking ? can you believe that? 7) Pool ? although the filtration pumps seem to be operation, there was plenty of crap floating about. 8) It?s certainly NOT 5 stars nor 4 stars. 3 stars @ best. 9) Beach ? don?t bother ? there is a tiny little rocky rampart with a few deck chairs dotted about. Stay by the pool. 10) Expect to pay 2 CUCs per night to use the safe. We had a substantial 3 bedroom bungalow. Large, airy & clean with a reasonable sized lounge & wrap around balcony. Beds are large & comfortable. We did however get large hand written notes form our daily maid, wishing us well & hoping we had a pleasant days sightseeing. Her ploy worked well, left her a large tip. Breakfast ? there is good variety, though you?re advised to go early. Arrive late & you may well have to wait for a table. Some of the more popular items are not replenished. Occasionally some of the staff displayed their considerable talents by butchering some fruit or a large chunk of meat. They had that demonic look which seemed to suggest that they had their boss on their mind! Generally most of the hotel staff were well behaved, polite & went about their business stoically. Although I did notice a certain reluctance to engage with the customers. Italian restaurant ? would have fared better in this review if the waitress had managed to get our order right. No apologise or manners, just a grunt by way of acknowledgement. If you can, do try one of the more popular restaurants in the city ? superior food & service at a cheaper price. If you?re in Havana only for a few days, then try & get a hotel closer to the old city, where most of the restaurants & touristy bits are located. Otherwise it?s OK.

“It has seen its glory days. ”
When you walk around this hotel you can see that it was once a great luxurious place. But as with many of the hotels in Cuba, it has seen its glory days. However, when you visit a country like Cuba, you should not expect a 5 star western hotel. So for Cuba, this is still a pretty good hotel. Of course it could be improved and could use some repairs. But in general it is OK. Our room for the two days was good, It was not perfectly clean but everything, incl two TV?s worked. Staff was very friendly and breakfast was good to eat. Its location is as mentioned not perfect. It is a pretty long taxi ride to Old Havana and there isn't much to do outside of the hotel. But you do get the opportunity to ride in one of the many awesome taxis.

“A bit rough around the edges ”
If you are looking for a bit of luxury in havana, this is not the place for you. This hotel is quite a way out from the centre of havana and is in dire need of a full renovation. It rained while we were there and there were buckets everywhere to catch the leaks. We stayed in a bungalow and the air con in two of the rooms was permanetly on leaving them freezing cold. The staff on reception were not at all helpful when the fault was reported. Having said that, if all you are after is a base for exploring in and around havana, this hotel is servicable. There is plenty of choice for breakfast and the majority of staff are friendly. Beware, If you want to change money in the hotel, ask behind the counter what exchange rate they are using, as the one they advertise isn't always what they pay.

“basic, but clean rooms ”
we booked with the holiday people, and after looking at your reviews were not looking forward to it, however our room was fine, bedroom with air con & balcony, safe for ?2 a night,bathroom was clean but old and tired, sitting room with balcony, sink in sitting room with 2 electric hobs, but no cutlery, crockery or utensils, breakfast was ok, though the room wasnt very pleasant. we got the habana tour bus from right out side, and for ?5 it was a bargain, you could hop on and off all day. the pool needed a refurb, all the plastic is coming away from the sides, and some of the steps are very dangerous, the whole area needs a good blast with a jet washer, staff hiding in cabins all day when they could have been cleaning, we only ate in the pool bar, which was open 24 hours a day, and it was ok, beers are ?2.40, but can be bought in the on site supermarket for ?1. rum is ?3.65 a bottle here too,water is ?0.70 for 1 1/2 l or ?1.50 for a small bottle in the pool bar,. food was variable , check which chef is on ! `beach ` is horrible, with falling apart steps which, thankfully, were cordoned off you get what you pay for, we knew what we were getting and it wasnt as bad as we thought, nice new sun beds with big cushions .

“MMM.. 4 stars? yeah... ”
Ok, I need to say I've stayed at Comodoro for almost 4 weeks (as I went to La Habana to study Spanish and this was one option offered by the school). The hotel is very far located to Habana Vieja (about 12 Km) and a bit less from Vedado (about 8Km) so anyway unreachable by feet. Either you need to take a State Taxi (10 CUC one way... expensive), or the Habana Bus Tour (5 CUC illimitate ride with the line T1, last bus from the center at 6pm) or, my favourite way: taking a taxi colectivo for 1 CUC (or 20-30 CUP). Outiside the Hotel there's nothing to do/to go so the option are to stay in the hotel or go in the more lively area of the city. So, location: BAD!!! Someone told me the Comodoro was one of the best hotels in the 60s.. well, not right now as the reception area seems didn't have any renewal from that time... need def some painting.. and cleaning *.* Thougt there are nice swimming pools all around the bungalows area. I had a bungalow (so I have no idea the rooms in the reception/hotel part looks like) and it was nice: bedroom with twin bed (I was alone), ok bathroom with tub (and my shower was working properly but the one of some friends wasn't that.. strong), cozy livingroom, small equipped kitchenette. However real food can't be found in the supermarkets, you'll realise this yourself, but that's not Comodoro fault =P Cleaning of the room: depends from the cleaner, but average low, unless you tip them apparently, but why should I tip someone who's not even doing her basic job?!?! The beach: keep dreaming!! If you call that "beach" call me Angelina Jolie! It's just a concrete wall with the sea inside. Yes, wierd. However there's not a proper free beach in La Habana, for this you should head to Playa del Este, about 15 km east. Restaurants: overpriced buffet with poor choice (15CUC), the italian one a bit better (still pricy, 40 CUC for a robster when you cab get it somewhere else for 6-15CUC!!) but you should go to eat somewhere else. Nice paladares around (one mexican called Mi Jardin, which I strongly recommended, 15 minutes by walk.) Almost everywhere the staff will try to tip themselves, so watch out the price and triple check the change you receive... but this is a kind a.. procedure in La Habana... The pool bar, Los Delfinos, makes good drinks and average food which change accordingly to the person at the grill (also the size portions). Some people of the staff is nice, some act nice, some do not even smile. The best bartender ever is Jesus, one of the few honest there, frankly. And he makes great cocktails too. I've been there in August, so holidays time for Cuban, who were populating the swimming pool making impossible to "residents" to get a sunbed. For this I was fairly disappointed as I was paying much more than them: infact, go to the swimming pool if you are not a hotel guest costs only 5 CUC. Pls be aware the pic posted have been taken on Monday the 2nd of September in the morning on the 1st day of Cuban school, so, no locals....... but also no hotel guests: my personal (?) present for my last day.. ;-) Anyway, if I could choose another hotel, I would, especially for the location but here I wrote all my thoughts as I've stayed quite a long time. Sorry if I was loooong!!

“Could have been a lot worse ... ”
We stayed here for 3 nights before a coach trip round Cuba. First impressions weren't particularly good, especially if you compare it with European hotels, but on reflection it was one of the better Cuban ones we stayed in! We had a sea view but the back of the hotel was quite grotty and run down looking and there didn't appear to be any beach. However, the pool complex attached to the bungalows (which we could use) was one of the best I have seen anywhere and the hotel was in a good location with the taxi ride to the centre costing only 10 pesos. The room was clean and the beds comfortable, and the air con worked although it was noisy. This was one of only two hotels we stayed at in Cuba that had warm showers. There was a good variety of food at both the breakfast and evening buffets, and it was typically Cuban in in style (ie, if you want to be unkind, rice and beans and overcooked meat/fish in varying styles). There was also a useful mini-supermarket on site. Forget internet access anywhere in Cuba. If I went to Cuba again I would definitely try not to stay in one of the government-run hotels such as this.

“Great for no more than 2 days”
El Comodoro was a nice hotel and it was clean, but most of all it was affordable. The internet was not that great; at times it would die on me. The location was not too great as well but it was livable. The staffs were nice and helpful. For the price of the room what we got was okay, but next time I will explore my opinions more carefully before choosing the hotel.

“Nice Cuban hotel ”
Nice hotel, clean, the restaurants are not the best, the buffet is above the average of the cuban buffets; the rooms are different; bungalows and rooms in the hotel; the bungalows have a little kitchen and a hall; has a kind of entrance for the sea/kind of pool that nobody use; the pools are ok and the snack bar are in the middle of the pools; it in the "miramar" side, outside the la habana city; not to far but u going to need a taxi to get to la Habana and its like 10CUC. The rooms are comfortable but the people does not always clean very well; sometime u can find some bugs and cockroaches around.

“happy with our choice”
Just got back from one week at Comodoro, family with two kids 10 and 13. For sure this place is dilapidated, but this is not unusual for Cuba, and in fact, they did their best with what they had. We had a few inconveniences but nothing that ruined our stay. (e.g., the hotel ran out of water for a couple hours, water is delivered by truck; minifridge didn't work but was replaced). We checked in very late at night and they put us in a 2 bed bungalow. Luckily, the snack bar/pool bar is open 24 hours so if you need something you can get it anytime. We asked to change rooms in the am because ours was noisy and dark, at the back nr the road. They did so no problem, much better room, this time with 3 bedrooms instead of two! Rooms are basic but bedding was good. TV and Safe in room worked well. Tip daily not at end of your stay, but leave a Gracias note or the maid will leave the money where it is! Hotel has many pools (7 I think?) but only about half were open. This was totally fine, although it would have been prettier with all pools filled. Pool area very pleasant and not busy at all. Lots of spanish-speaking guests. Portions of the hotel were closed. The section right up against the water is literally falling into the sea. They are working on it but cannot keep up with the constant decay. We had breakfast included. The buffet was 'interesting' but there was always something good to eat. We brought oatmeal packets and peanut butter for the kids, which was a good idea. Service was lackluster, but just be assertive and ask for what you need. Ate dinner 3 times at the Italian and always good, lovely servers there. Live music most nights, always talented and entertaining musicians. We also ate lunch at the pool bar. Great grilled chicken and other snacks, very cheap! You can take the Habana Bus Tour into the city for $5 each but for four of us, then $10 taxi ride was a better deal and more convenient/quick. Taxis vary greatly in age and safety features. Comodoro is on the water but there is a breakwater, not a beach. You can swim there if it is calm no problem, but with shoes. Lots of coral and urchins. Pretty fish to see. We did a day pass at the Atlantico hotel in Playa del Este, about 40 minutes away. We enjoyed the beach a lot, but the hotel seemed more run down and basic than the Comodoro. Glad we chose the hotel we did! Tips: Mercado is just next door to stock up on beer/wine/rum/snacks. You will not cook in your room; only the fridge is of any use. Also a variety of shops for anything you forgot to bring. Ate one night at Melia Habana next door and pizza was fantastic. Also ate at Amelia a short walk away, very cheap, fancy ambiance, really good lunch. You can change money at the hotel but the rate is better at a CADECA in town. Habana is amazing!!! Go soon as it is changing quickly already! PS Next time we would likely book a higher-end hotel in Centro or Viejo (one with a pool for the kids) but this costs much more than the package deal we got with Sunwing.

“Sea side hotel for Havana ”
Sea side hotel, with no beach, about 13 km. on airport side of Havana. Spacious room with good A/C, safe (2 peso/night), flat screen TV. No remote for TV even after two requests. Clean. Overbath shower worked well. Bedside lamp bulb not replaced after 2 requests over 3 days. No WiFi. Internet 3 peso/30 mins. Very good evening meals and very good breakfast. Some noise from road at front of hotel

“tired but worth the visit ”
what a neat place. like much of cuba, the hotel has seen better times but some areas show the past elegance. a little more time, money and effort will be worth the while. go here with lower expectations and you wont be disappointed. try to get a bungalow as they are near the pools. the food at the restaurant is classic cuban and great. not everything in your room will work but if it is important they will fix it or move you.

“As we thought, but still not bad! ”
We booked this place just because we needed a place to adjust our jetleg.. After travelling for 24 houres. We alleready had booked the bungalow, but got a hotelroom insted as they said they where fully booked (we came quite late). And even though we got a big room with a view it's like what all the other turist write.. It was old, used, and noth worth those 4 stars that they have on their wall. But after changing to the bungalow, meeting a fantastic bartender ( serving a perfect espresso after the worst and first cup of coffie ever in cuba), and taking the on and of bus going to havana and back... We discovered that this was the perfect place to stay for two things... Relaxing by the pool and spending more time at the pool... There is nothing else to do... The hotel looks like it once had it' s glam and shine days, but not wanting to spend money on the tourist anymore.

“Ok ”
Nice looking hotel and nice grounds but you get what you paid for. Large rooms but need updating. Had to change rooms because air con kept breaking down. Not really self catering as it had no utensils not even a glass or mug!!! Staff are friendly and no problem with moving our room. Rooms are clean and chamber maids very friendly. Would stay here again but only if I was skint. 5cuc bus opposite is excellent! Not many places to eat nearby but hotel restaurants are more than adequate and about average in terms of costs.

“Half a night only, lots of space, not well kept up ”
Landed in Havana at 1am, arrived at the hotel at 2.30am... had two rooms in bungalows, because we were 5 and the internet site said max 4 per 'room', but we could very well have fitted in one room (suite would be more appropriate). You come in the door, have a staircase at your left going up to 2 bedrooms and 1 bathroom, kitchenette, 'living room' and balcony straight forward. Good thing about the hotel: VERY silent! Had a good nights sleep. Beds were huge in 2 bed rooms, so with 3 kids... anyway. Check-in ok. Problems with AC in the rooms. Had breakfast at the latest (around 10) - big restaurant room, not very cosy, with live music.. Assortment and choices ok for breakfast. As my pictures shows, the maintenance is not top. My husband walked from there to another hotel to pick up rented car with Rex... and off we went...

“Large suite, appaling service, and mosquitoes galore ”
We wanted a room at the hotel, but despite assurances the day before that we simply need to return the next day no need to book, they were all out of rooms and we have to stay at the more expensive cabanas (suites) instead. Pros - large living room, bed, and bedroom; working airconditioner. Cons - operator would lie to you and say that maid is on the way to deliver forks (they have a kitchen w absolutely no utensils); barman would look at you with so much contempt and indifference; mosquitoes (i killed 20 in one night, sadly many more survived).

“A option for a day in havana city ”
The hotel is urgent to a capital repair, even the lobby area air conditioning not working properly, but they have a cafeteria with good prices and selection, services are good in general,the walk area offer some options like ice cream,sodas, beers ,etc. a grocery have a decent variety and the sea view back at the hotel is clean and quiet, like I said is a option to spend some hours away of the Havana central, my wife most of the times enjoy to be there in a day time.

“Positive surprise ”
After reading lots of reviews I was very afraid of this hotel. What surprise! If you want to combine visiting of Havana with rest on the beach and swim - Hotel Commodoro is fantastic choice. Own private beach with access to ocean, a lot of swiming pools (all were open). Direct access to havana by taxi (always waiting in the front of the hotel). Service room every day, room equipments as we expected, good restaurants with life music every day during breakfast and dinner. We expected: cockroach, ants, moscitos, lack of hot water or even water at all, not working air condition, WC out of order, lack of toilet paper, lot of rubbish, bad smell and so on. Nothing of the sort. I can recommend this holet. It was fantastic trip. We stayed in many hotels 4 and 5 stars in EU before so my opinion in this case is realiable.

“First see cuban average hotel, than you will appreciate this one ”
We stayed for four nights before going on a round trip of Cuba. I must say that we many times remembered this hotel when we were trying to fall asleep in our hotel rooms during the trip. This to some extent word out hotel has very spacious clean rooms in bungalows with branded quiet A/C, nice beds, by cuban standards excellent breakfast.

“Fit all my needs, ”
My stay was for visiting friends in Havana . I have been to this hotel before but just for the day. The location was at the end of the tour bus line so every 30 minutes I could pay 5 dollars and ride all day. Two 5 star hotels down was a bank machine for money. This hotel had internet however it was not all ways working I walked next door for a hotel that was 5 star ,great dinning, stores ,internet and telephones international. What I have likes about Hotel El Comodoro is their brake water and small beach ,if you are a day visitor you can but lunch and drink and use their beach. Nice Bungalows ,swimming pools one is a swim up bar ,cabaret and bar has piano music out side has a Cuban band entertainment . Please remember to tip they are payed so little and appreciates a dollar tip.. Enjoy Havana Cuba.

“Good location ”
The hotel is very well located, few stores, markets,and a very good view of the sea of north Havana litoral,I visited with my wife several times during the recents years, is a option to see and enjoy how tourist visitors and really cubans people living togheter, staff most of times are very professional.I personally found this hotel like good options to relax and actualize my vision of the real Havana city life.

“Good price ”
My fiancé and I stayed here for one night at the end of our trip and were happy with our choice! It's and older hotel but can't really fault it for the price. We had lunch in the Italian restaurant in the hotel and the food was really good and very well priced! The only downside is that it is about 10 minutes out of town, but other then that great spot to relax around the pool.

“Lots of pools, good food - not a great location ”
The bungalows are clean and tidy and we were lucky to have the use of one of the many pools to ourselves as the other bunglaows weren't occupied. The main pool was always busy so we didn't bother and we only had 4 days in Havana so we wanted to get into the city. It's around 10cuc one way - taxis are constantly outside - but it is a pain for nights/days out. A sightseeing bus goes past the hotel and runs until around 9pm and that takes you into town also (9cuc). We ate at the pool bar, the breakfast room and at the Italian during our stay and all the food was nice. Drinks are averagely priced, and there's always a good traditional Cuban band on in the lobby bar. Mosquitos are HORRENDOUS in the rooms - use all the protection you can! The area around the hotel is safe and there are a couple of restaurants and small supermarket right nextdoor.

“Fantastic staff ”
Although the hotel building isn't in tip-top condition it is fine. The hotel is a taxi ride away from the centre of Havana-ask to go via The Malecon ! The breakfasts are excellent (we didn't have an evening meal whilst there). The best thing about the hotel was the staff though-they were all fantastic and went out of their way to help us, even after we'd left and returned to Havana at the end of our stay (we tried to book back in but they were full and had to stay elsewhere in a poorer alternative. Despite this, they let us use their internet and printing facilities for a small charge-printers are hard to find in Cuba. We would definitely go back.

“Bungalo the way to go! ”
Just came back from my 3rd stay at the Comodoro two weeks ago, Taking a Bungalo for the extra money is well worth it. The rooms are twice the size with a small kitchen to use and a living room with extra TV. I love the location of this property. It is near a mall with a grocery store and everything else you would need. It has two outside patios that serves great food and cheap drinks, next to it is Melia Habana which has Wi Fi and a beautiful pool that you can go to which is a bit nicer then the Comordoro. The Comordoro serves excellent food at the pool side restaurant. The restaurant serves excellent pizza and pasta near the lobby. You do not need the all inclusive as there are so many cheap restaurants to choose from in the area. I have read the other reviews and these people dont know what they are talking about. This is a great property, If you want 5 star then go stay at the Melia Cohiba for twice the money but why would you when a taxi ride is 5 pesos and you can enjoy the property, pool and restaurants for free. If you are single then this hotel is a great place to bring back the girls, Security will want a 25 dollar tip and you are all set to go for the night. Property is in the Miramar area and is the place to be and close to all the night life.

“needs update ”
As with many hotels in Cuba, maintenance is a problem. Windows are rarely cleaned and small things never get repaired. Stayed two nights on a tour and found the rooms adequate and the food quite good. Unfortunately the Cubans seem to think that very loud entertainment at dinner is a good thing but we did not appreciate it. Have to mention the winding pool in the apartments next door to which you have access. This is excellent and very unusual. Just as well as the less said about the seafront the better.

“Bungalows were spacious & comfortable, we enjoyed the pools, breakfast was good ”
The stay was better then expected: the bungalows are very spacious, pools were very adequate, and the (inclusive) breakfast we found very good. However, we talked to some people that were staying in the main building of the hotel, and they were not pleased at all: it seems that bungalows are better then the standard hotel rooms. Swimming on the )scruffy) beach in front of hotel was OK.

“If you want to be near Habana, but have a swim in the ocean - this is the place”
Stayed in this hotel for 4 days in May. At first I stayed in a hotel in the center of Habana, so I could go sightseeing. Then I moved to this nice hotel, to spend a few days near the ocean. After reading the reviews here, I wasn't sure I made the right choice and was worried. I even talked to my guide ? asking if the hotel is alright and not crumbling into pieces, as I thought after reading some of the messages on this site. But after I arrived, all my worries were gone in a minut. There is the old part of the hotel - nice yellow bungalows by the pool and a new hotel building. I didn't see the rooms in the new building, but from the outside it looked quite boring to live in. The bungalows are great! They are renovated. I had two rooms - a bedroom and a guest room with a kitchen. My rooms were on the first floor of the bungalow, so I also had a rather big patio. First I was sad that the pool by my room wasn't filled. But then I understood how lucky I was. The pool is open 24 hours, and people swimming there were some times noisy. But in my room it was really quiet. The several working pools were clean. There weren't that much people there, so you could find a pool just for yourself. The hotel is rather far away from the center of Habana. It is situated in the diplomatic area. But if you want to get to the center - there were always taxis outside. The Habana Tour Bus also has a stop right outside the hotel territory and it will take you around all the main places in Habana. Inside the hotel there are two restaurants with rather cheap and good food. One of them is Italian, the other is a mix of dishes from around the world. A nice bar with local baseball matches on TV. About the beach. Of course this is nothing like the beaches you see in Varadero. But if you?re a sightseeing freak like me, you don't want to live too far away from the main attractions of the city and your not planning to stay on the beach all day - this is the place. The beach is closed from waves with a wall (and while I was there the waves were quite scary), so you swim in a safe place. I understand that some people like swimming in waves or swimming far away into the ocean. If so ? this isn?t the place for you. But is your not a very good swimmer or you have kids ? maybe this would be a good safe choice. I really loved my stay.

Always stay there
Hotel and bungalow complex in the heart of Havana Miramar neighbourhood. Ideal hotel to stay for a family with kids