Royalton Cayo Santa Maria Hotel, Cayo Santa Maria Cuba. 5 stars,
Start based on 7 reviews
- Destination: Cayo Santa Maria
- Address: Cayo Santa Maria, Cuba Located 10 Km from local Airport Las Brujas
- Accept child:Yes
- $ No pricePer person
Description: Royalton Cayo Santa Maria Hotel Cuba
The brand-new Royalton Cayo Santa Maria was built as a sumptuous, chic & unique adult’s only resort in which every space, facility and amenity has been strategically designed to elevate and exalt the quality of our service, with the laid-back, relaxed and romantic feel and flair that the Caribbean has to offer. The personalized service and dedication of our staff is the Royalton’s trademark. Our aim is to insure that our guests will have a memorable vacation. We are certain that after staying with us once you will want to come again and will surely recommend our hotel to family and friends.
Mapa de Royalton Cayo Santa Maria Hotel
The culinary experience at Royalton Cayo Santa Maria rivals that of any luxury hotel in the Caribbean. A la Carte Restaurants that offer a vast selection of specialties to please and beckon the most discerning and demanding of palates, in a unique and paradisiac setting that elicits culinary inspiration. Our Royalton Guests will also enjoy the A la Carte Restaurants of sister hotels Memories Paraiso and Memories Azul located in the same complex.
- 100 % of people enjoy this
“Food and service spoils this resort. ”
More a 2/3 star resort. We went with fiends and booked 5 months ahead requesting rooms close by and first floor. Although they confirmed they had the request they had done nothing about it - so we did not get either. Despite promises to rectify asap - nothing was done. And the first morning we happened to meet the maid cleaning the room next to ours and she told us that the occupants had just left - so it would have been easy to relocate our friends. Food mediocre and almost every meal one of the 3/4 options was not available - even simple things like ice cream. The inclusive part is also disappointing if you enjoy wine. The house wines are very very cheap and just about usable for cooking. There is very little information provided at the outset about the hotel facilities or the nearby "town" and entertainment options at the next hotel. There is some entertainment here and of good quality but it starts early and is finished by 10 pm. What are the positives. The rooms are spacious and very well appointed. The gardens and facilities are lovely. The staff try hard but are often shorthanded and sometimes the staffing bus arrives late which throws the whole plan out of the window. The bar is a great place to meet and If you like spirits and cocktails this is the place to get almost anything you like. Best place to eat is The Cafe - not the 2 restaurants - where you will always find something you like. Our "butler" did his best to please us including honeymoon meal on our last night.
Beautiful resort, the best customer service in any resort that I have stayed in. Managers always there to help and they never say no. Very relaxing, and quiet. The grounds were impeccable. Beautiful beach, never had a problem getting a chair or lounger. The entertainment low keyed, more lively entertainment next door at Memories. The presentation of the food at the restaurants was beautiful, but by the fifth day I was ready for Canadian food. The Cuban people are very friendly and are always willing to help. Would recommend this resort to anyone, if you wanted a week in paradise to relax. Suggestion to management would be to include free Wi- Fi to all your guests.
“Great location ”
Superb beach resort with just about everything available 24hrs a day. Great rooms and facilities. Butler service was a bit OTT. Sun lounges and cabins seemed to get reserved very early in the day. What would make it great would be to bring the quality of the food served at dinner up to a five standard. And for an all in service, make the WiFi free please.
“Fantastic Holiday ”
We stayed at in Royalton in October, and had a fantastic time. The experience started the minute we got there, we were greeted with ice cold face towels, fruit juice and fresh fruit on skewers while our cases were taken it our room. From then on the service was wonderful, all the staff could not do enough to help, they always had a smile and were always very friendly. The food was very good with a wide range of choices, the nightly entertainment was of a high standard. We had two butlers Lionel & Diane, who were fantastic, we would return to our room to find a bubble bath run with flowers floating on top and candles with a bottle of red wine with two glasses - amazing!!!! The room was very well appointed with a bath and a walk in shower, always clean and towel art most days. The bar and waiting staff were all very professional and friendly particularly Rolando who staffed the bar at the top pool, he was so friendly and nothing was to much for him. We met some fantastic people and have made some good friends - Hi Doug and Rose Mary. All in all we had a fantastic time and would definitely recommend to friends and hopefully will return. Thank You for making our holiday so memorable!!!!!
“A wonderful place! ”
After 12 days traveling Cuba in a rental car we stayed in the Royalton for 5 nights. The idea was to relax after the adventurous part of our vacation and to enjoy luxury, sun and the sea in an adult-only all-in resort. And this is exactly what the Royalton offered! The rooms in the bungalows are spacious, very clean and luxurious, the pool areas with their shady sun beds and constant splashing of the water, the restaurants and bars and the helpful staff that always asked if we wanted another drink or something to eat, our butler Ketia who was around all the time and always answered our questions and met our special wishes (sun beds at the terrace, additional blanket etc) made this a little paradise to us. Last but not least the beach that we admittedly expected to be wider and that does not come with palm trees but the finest sand that is probably possible is a wonderful place to relax and the ocean is truly what you dream of when thinking of the Caribbean: turquoise, warm, some waves here and then... The food is delicious although it repeats and all the three restaurants offer the same. For a country suffering from economy of scarcity however there is plenty of everything and is certainly comparable to European standards. The (Spanish) wine could be better though... The guests are a mix of mainly Canadians and Germans 50+ with all the pros and cons these nationalities come with ;-) We highly recommend the Royalton and would probably come again if only Cuba was not so far away!
“Royalton Cayo Santa Maria ”
We stayed here Nov.11 - 19th 2014. The resort is beautiful, the beach amazing but the best by far are the people working there ! They all go out of there way to say "ola", check if they can help in anyway and make your stay the best that it can be. :)
“Nice to meet our Cuban family again! ”
We have been guests at Royalton Cayo Santa Maria almost from the start, when the resort was still a baby starting to bloom like a beautiful flower. Today, at our fourth vacation, the resort looks like a mature flower garden, decorated by a luxurious vegetation and led by a well experienced team. What currently characterizes Royalton CSM is the employee's work in team, that means you can feel the harmony in all they do, like in a harmonious family. We being a guest, feel part of the group, a loving and wonderful family. Starting with luxurious accomodation, continuing with a very experienced gastronomy and a lovely entertainement team, everything in this resort is top-notch. The natural beauty of this place and the inspired arhitecture combines perfectly, but the beauty and the warmth of employees exceed all expectations. Having a vacation at Royalton CSM it's like landing on a paradise island. Being Canadians, we can tell we are blessed by having so close such a wonderful place to relax and to heat our bodies and souls. As we feel that we are part of the Royalton family, we can not name any individual as we don't want to take the chance of missing even one of them. We love them all so much!
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